Wendy's Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Training and Development
Employee Discounts
team environment
Career advancement opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, signature Frosty desserts, and commitment to quality. Established in 1969, Wendy's has continued to grow as a leader in the quick-service restaurant industry. As a franchise organization, Wendy's collaborates with independent business owners like Cotti Foods Group to bring its distinctive menu and customer experience to local communities. The company prides itself on fostering a supportive work environment where employees have the opportunity to develop their skills and advance their careers in the food service industry.

Joining Wendy's as a Crew Member offers an exciting opportunity to start your career in a vibrant, customer-focused setting. Crew Members play a vital role in shaping the customer's experience from the moment they enter the restaurant or make an order at the drive-thru. You will be the friendly face or welcoming voice that defines the Wendy's brand and contributes to delivering the great taste the company is known for. This role involves multiple responsibilities, from greeting guests warmly, taking orders efficiently, to preparing delicious menu items with quality and safety as top priorities.

As a Wendy's Crew Member at Cotti Foods Group, you will receive the tools and resources necessary for your professional growth. The company values dedication and hard work and supports team members in reaching their goals. Although wages and benefits may vary by franchise location, this position provides valuable experience in customer service, food preparation, and teamwork, setting the foundation for a long-term career in hospitality or food service. The work environment is fast-paced and rewarding, perfect for individuals who thrive on interaction, fast thinking, and a positive attitude.

Your day-to-day duties will include providing excellent customer service by acting as a dining room cashier, a drive-thru cashier, or a drive-thru outside order taker. You will help prepare ingredients, assemble menu orders, and ensure every product meets Wendy's high standards of food safety, quality, and sanitation. Additionally, you will participate in daily cleaning routines and follow established procedures for opening and closing the restaurant. Maintaining guest and employee safety is a priority, requiring vigilance and adherence to safety policies.

Wendy's offers a welcoming and energetic work atmosphere where you can develop valuable skills such as time management, teamwork, and effective communication. You will be expected to maintain a professional appearance, exhibit reliability, and demonstrate a strong work ethic while supporting your teammates. Flexibility in working hours is important to meet customer demand peaks, and the role requires physical stamina, including the ability to lift up to 40 pounds and stand for extended periods.

Working with Wendy's and Cotti Foods Group means becoming part of a renowned brand that puts customer satisfaction and employee success at the forefront. Whether you are seeking your first job or aiming to build a career in the food service industry, this Crew Member position offers an excellent platform for growth and achievement.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • Enthusiastically help with various tasks as required
  • Act in a friendly, courteous, and helpful manner with guests and co-workers
  • Ability to anticipate bottlenecks in service and acts to resolve them
  • Communicate ideas, suggestions and concerns in a constructive and professional manner
  • Make timely decisions to meet guest and business needs appropriately
  • Perform effectively and safely with minimal direct supervision
  • Ability to learn quickly in a fast-paced environment
  • Exert a high degree of energy and drive to meet customer demands
  • Ability to perform effectively and safely with minimal supervision

Job Qualifications

  • 16 years and older (if under 18 must provide proof of age and work permit as required)
  • Obtain a food handler's certificate according to state or local requirements
  • Legally authorized to work in the United States
  • Must have reliable transportation
  • Maintain a professional appearance and good hygiene standards
  • Ability to work flexible hours, arrive to work on time and be dependable

Job Duties

  • Provide excellent customer service
  • Perform duties of a dining room cashier, drive-thru cashier and drive-thru outside order taker
  • Prepare ingredients and make menu items for orders
  • Greet guests in a friendly and professional manner
  • Ensure food safety, quality and sanitation
  • Complete daily, weekly and monthly cleaning
  • Follow proper opening and closing procedures
  • Maintain guest and employee safety

Job Criteria

Experience

Entry Level (1-2 years)


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