Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading operator of travel centers and convenience stores across the United States, dedicated to providing exceptional service to professional drivers, commuters, travelers, and local communities. Known for its commitment to customer satisfaction and a positive work environment, Pilot Company fosters a culture where inclusivity, teamwork, and innovation thrive. The company is driven by a mission to make every stop a positive experience for both guests and employees, emphasizing a supportive atmosphere where team members can grow and succeed.

At Pilot Company, team members are essential in creating an inviting and efficient environment. They serve a diverse range of guests—from professional drivers who rely on clean facilities and quick service, to everyday commuters grabbing coffee, and vacationers seeking convenience and friendly assistance. This variety ensures that no two days are alike, providing an engaging and dynamic workplace. Team members enjoy opportunities to cross-train in various roles within travel centers and restaurants, allowing career growth and the chance to explore different facets of the hospitality industry.

The company offers competitive pay rates ranging from $11.60 to $15.70 per hour, reflecting the value placed on hardworking employees who contribute to the company's success. Beyond monetary compensation, Pilot Company provides various benefits aimed at promoting health, wellness, and work-life balance for its team members. These include weekly pay, a 15 cent fuel discount, free daily meals, affordable health plans for full-time employees, paid time off, and family leave. The company is also committed to equal employment opportunities, encouraging applicants from all backgrounds, including veterans, to join their team.

The role at Pilot Company centers on delivering fast, friendly, and clean service to guests while maintaining the overall appearance and function of the restaurant. Team members handle inventory management, operate cash registers efficiently, and ensure that all food is prepared safely and in compliance with company policies. Strong guest service skills are vital, as is the ability to work collaboratively within a team. Attention to detail, a guest-focused attitude, and the flexibility to work varied schedules are also important for success in this position.

This position is ideal for individuals passionate about customer service and team collaboration, offering a welcoming environment that values diversity and employee development. With access to professional development programs, wellness initiatives, and a supportive work culture, Pilot Company presents an enriching career path for those seeking to make a meaningful impact in the retail and hospitality sectors. Join Pilot Company and become part of a team committed to making every stop a great experience for both guests and employees.

Job Requirements

  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain company processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Incredible guest service skills and ability to maintain a guest focused culture

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain company processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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