Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food and excellent customer service. Established with a passion for serving fresh and delicious meals, Wendy's has become a preferred choice for millions of customers seeking a quick yet satisfying dining experience. As part of the fast-food industry, Wendy's emphasizes speed, hospitality, and community involvement, creating an inviting atmosphere for both employees and guests. The company supports career growth by providing employees with the tools and resources needed to succeed in a fast-paced, team-oriented environment. Wendy's franchisees, such as Cotti Foods Group, operate individual locations independently, tailoring wages and benefits to local market standards while maintaining the high-quality standards that Wendy's customers expect.
The role of an Assistant Manager at Wendy's is pivotal in ensuring a memorable customer experience and smooth restaurant operations. This position requires a dynamic leader who can support the General Manager by managing daily shifts, overseeing crew members, and performing administrative tasks vital to the restaurant's success. In the GM's absence, the Assistant Manager takes full responsibility for maintaining Wendy's operational standards and upholding the brand's reputation. The Assistant Manager will also play a key role in recruitment, training, and development of team members, fostering a positive culture that emphasizes quality, safety, and customer satisfaction. Additionally, the role involves maintaining inventory accuracy, ensuring compliance with food safety and sanitation protocols, and managing budgetary and financial plans effectively. This position is ideal for individuals eager to grow their leadership skills in the hospitality sector and contribute to a company that stands behind its employees' success.
The role of an Assistant Manager at Wendy's is pivotal in ensuring a memorable customer experience and smooth restaurant operations. This position requires a dynamic leader who can support the General Manager by managing daily shifts, overseeing crew members, and performing administrative tasks vital to the restaurant's success. In the GM's absence, the Assistant Manager takes full responsibility for maintaining Wendy's operational standards and upholding the brand's reputation. The Assistant Manager will also play a key role in recruitment, training, and development of team members, fostering a positive culture that emphasizes quality, safety, and customer satisfaction. Additionally, the role involves maintaining inventory accuracy, ensuring compliance with food safety and sanitation protocols, and managing budgetary and financial plans effectively. This position is ideal for individuals eager to grow their leadership skills in the hospitality sector and contribute to a company that stands behind its employees' success.
Job Requirements
- Ability to contribute to the team and maintain a positive attitude and strong work ethic
- Demonstrate a friendly attitude and great customer service skills
- Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- Act in a friendly, courteous, and helpful manner with guests and employees
- Strong verbal, reading, strong math skills
- Communicate ideas, suggestions, and concerns in a constructive and professional manner
- Make timely decisions to meet guest and business needs appropriately
- Perform effectively and safely with minimal direct supervision
- Ability to make quick and appropriate decisions
- Exert a high degree of energy and drive to meet customer demands
- Take ownership and responsibility to solve problems
Job Qualifications
- One year supervisor role
- Obtain a food handler's certificate according to state or local requirements
- Legally authorized to work in the United States
- Must have reliable transportation
- Maintain a professional appearance and good hygiene standards
- Ability to work flexible hours, arrive to work on time and be dependable
Job Duties
- Assist with management of all operations within the restaurant
- Drive excellent customer service and maintain company standards
- Assist with finding, hiring, and developing great Crew Members and Shift Supervisors
- Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
- Draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions, and planning
- Manage the restaurant budget and financial plans
- Perform duties of a dining room cashier, drive-thru cashier, and drive-thru outside order taker
- Create and maintain a positive and cooperative atmosphere among employees and customers
- Ensure food safety, quality, and sanitation, including receiving shipments and maintaining proper storage of ingredients and supplies
- Oversee periodic health, safety, and security audits and initiate corrective action as necessary
- Ensure the facility and equipment are maintained to Wendy's standards
- Follow proper opening and closing procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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