Wendy's Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $24.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
employee discount
flexible schedule

Job Description

Wendy's, a renowned fast-food restaurant chain known for its quality food and exceptional customer service, offers a dynamic environment where employees can grow and succeed. As part of the Cotti Foods Group, a dedicated franchisee of Wendy's Corporation, this opportunity blends the strong brand reputation of Wendy's with the entrepreneurial spirit and personalized management approach of an independent franchise. The Cotti Foods Group manages a network of Wendy's restaurants committed to upholding the high standards of the franchise while fostering a positive work culture and supporting employee development. This makes it an ideal workplace for individuals seeking a rewarding career in the fast-food industry.

The role of Wendy's Assistant Manager is pivotal in delivering the high-quality customer experience that Wendy's is famous for. The Assistant Manager supports the General Manager in overseeing restaurant operations to ensure that every shift runs smoothly and that all employees are motivated and efficient. When the General Manager is unavailable, the Assistant Manager steps up as the key leader responsible for maintaining operational standards and delivering excellent customer service. This position involves managing staff, handling administrative tasks, planning schedules, managing inventory, and ensuring food safety and overall restaurant cleanliness and maintenance. The Assistant Manager's leadership helps create a safe and welcoming environment for both staff and customers.

This role requires a balance of hands-on management and strategic oversight. The Assistant Manager is expected to help recruit, hire, and develop crew members and shift supervisors who are aligned with Wendy's service values. They oversee scheduling, budget management, merchandise ordering, and ensuring compliance with health and safety regulations. By fostering a positive and cooperative atmosphere, the Assistant Manager promotes teamwork and encourages employees to perform at their best. This role is an excellent opportunity for individuals eager to advance their careers in restaurant management while working within a well-established fast-food brand. Employment is with Cotti Foods Group, a franchisee of Wendy's, where wage and benefit packages are set by the franchise independently.

Job Requirements

  • ability to contribute to the team and maintain a positive attitude and strong work ethic
  • demonstrate a friendly attitude and great customer service skills
  • ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
  • act in a friendly, courteous, and helpful manner with guests and employees
  • strong verbal, reading, strong math skills
  • communicate ideas, suggestions, and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • perform effectively and safely with minimal direct supervision
  • ability to make quick and appropriate decisions
  • exert a high degree of energy and drive to meet customer demands
  • take ownership and responsibility to solve problems

Job Qualifications

  • 18 years or older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • must have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive at work on time and be dependable
  • one year supervisor role

Job Duties

  • Assist with management of all operations within the restaurant
  • drive excellent customer service and maintain company standards
  • assist with finding, hiring, and developing great Crew Members and Shift Supervisors
  • oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning
  • manage the restaurant budget and financial plans
  • create and maintain a positive and cooperative atmosphere among employees and customers
  • ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • oversee periodic health, safety, and security audits and initiate corrective action as necessary
  • ensure the facility and equipment are maintained to Wendy’s standards
  • follow proper opening and closing procedures

Job Criteria

Experience

Mid Level (3-7 years)


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