Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development
wellness programs
Job Description
The hiring establishment is a wellness center located in Coppell, TX, dedicated to promoting holistic health and well-being through a variety of wellness services and modalities. This wellness center prides itself on delivering a premium guest experience, blending genuine care with expert knowledge in holistic wellness practices. The company fosters an environment that encourages personal growth and professional development, aiming to become a trusted destination for wellness in the local community. The spa and wellness industry is rapidly growing, and this center is committed to staying at the forefront by hiring passionate professionals who embody a commitment to health, balance, and personalized service.
We are currently seeking a dedicated Wellness Coordinator to join our team at the Coppell location. This role is essential in providing exceptional white glove service to our guests from the moment they enter our wellness center until they leave feeling rejuvenated and valued. The Wellness Coordinator acts as the face of the establishment, greeting guests warmly, facilitating seamless appointment bookings, and guiding clients through their personalized wellness journeys with authenticity and care.
This position involves significant interaction with guests through direct contact and telephone communications, requiring excellent interpersonal skills. Candidates should have a passionate interest in holistic wellness and experience or knowledge in wellness modalities, though spa experience is preferred but not mandatory. The coordinator is also responsible for maintaining the cleanliness and organization of the studio, ensuring that all environments, including sauna and shower areas, meet rigorous hygiene standards. This ensures that every guest’s experience is not only relaxing but also safe and comfortable.
The Wellness Coordinator plays a critical role in promoting memberships by highlighting the value and benefits of the center’s services with sincerity and enthusiasm. The ideal candidate will have some background in membership sales and familiarity with MindBody software, enabling them to manage appointments and client information with precision and attention to detail. Furthermore, this role supports operational excellence through tasks such as towel service and suite turnover, including the cleaning and sanitization of spaces after guest sessions.
The position requires flexibility, including the ability to work evenings and weekends, reflecting the varied schedule of wellness appointments. While CPR certification is preferred, an openness to obtaining certification is acceptable, emphasizing the center’s commitment to guest safety and readiness for emergencies.
This full-time role offers an opportunity to be part of a vibrant, health-focused community that values innovation and personal interaction. If you are passionate about contributing to people's well-being and providing superior customer service, this position is an excellent fit for you. This role combines the nurturing elements of wellness with operational responsibilities, making it a rewarding career path for those who value both client satisfaction and organizational excellence.
We are currently seeking a dedicated Wellness Coordinator to join our team at the Coppell location. This role is essential in providing exceptional white glove service to our guests from the moment they enter our wellness center until they leave feeling rejuvenated and valued. The Wellness Coordinator acts as the face of the establishment, greeting guests warmly, facilitating seamless appointment bookings, and guiding clients through their personalized wellness journeys with authenticity and care.
This position involves significant interaction with guests through direct contact and telephone communications, requiring excellent interpersonal skills. Candidates should have a passionate interest in holistic wellness and experience or knowledge in wellness modalities, though spa experience is preferred but not mandatory. The coordinator is also responsible for maintaining the cleanliness and organization of the studio, ensuring that all environments, including sauna and shower areas, meet rigorous hygiene standards. This ensures that every guest’s experience is not only relaxing but also safe and comfortable.
The Wellness Coordinator plays a critical role in promoting memberships by highlighting the value and benefits of the center’s services with sincerity and enthusiasm. The ideal candidate will have some background in membership sales and familiarity with MindBody software, enabling them to manage appointments and client information with precision and attention to detail. Furthermore, this role supports operational excellence through tasks such as towel service and suite turnover, including the cleaning and sanitization of spaces after guest sessions.
The position requires flexibility, including the ability to work evenings and weekends, reflecting the varied schedule of wellness appointments. While CPR certification is preferred, an openness to obtaining certification is acceptable, emphasizing the center’s commitment to guest safety and readiness for emergencies.
This full-time role offers an opportunity to be part of a vibrant, health-focused community that values innovation and personal interaction. If you are passionate about contributing to people's well-being and providing superior customer service, this position is an excellent fit for you. This role combines the nurturing elements of wellness with operational responsibilities, making it a rewarding career path for those who value both client satisfaction and organizational excellence.
Job Requirements
- High school diploma or equivalent
- Experience in a spa or wellness environment preferred
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Minimum 1 year of experience with MindBody software preferred
- Minimum 2 years of experience in membership sales preferred
- CPR certification preferred or willingness to obtain certification
Job Qualifications
- High school diploma or equivalent
- Experience in a spa or wellness environment preferred
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Minimum 1 year of experience with MindBody software preferred
- Minimum 2 years of experience in membership sales preferred
- CPR certification preferred or willingness to obtain certification
Job Duties
- Greet guests with warmth and enthusiasm, creating a welcoming atmosphere from the moment they arrive
- Conduct telephone inquiries and follow-up calls with professionalism and care
- Utilize expertise in holistic wellness to guide guests in their wellness journey
- Sell memberships and convey the value of services with authenticity and sincerity
- Manage appointments and bookings with precision and attention to detail
- Maintain a pristine and organized studio environment
- Provide personalized recommendations and assistance to guests, going above and beyond to meet their needs
- Assist with suite turnover, including cleaning and sanitizing sauna and shower areas after each session
- Provide towel service and ensure that towels are readily available for guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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