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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive hourly wage
Bonuses or incentives
Complimentary membership
ongoing training
Positive team environment
Job Description
Scape Relaxation is a wellness studio dedicated to creating an environment where wellness and relaxation are at the forefront of every guest's experience. As a contemporary wellness center, Scape Relaxation emphasizes accessibility, affordability, and transformative therapies designed to enhance both physical and mental well-being. The studio is committed to offering a welcoming, professional atmosphere that supports guests from the moment they arrive, ensuring every visit contributes positively to their health journey. With a passion for wellness and guest-centric service, Scape Relaxation integrates innovative therapies and customer care to nurture a supportive community centered on holistic health.
The Wellness Conc... Show More
The Wellness Conc... Show More
Job Requirements
- Previous customer service or front desk experience preferred (spa, wellness center, hospitality, or fitness industry is a plus)
- Strong communication and interpersonal skills
- Availability to work flexible hours, including evenings and weekends
- A passion for wellness and eagerness to learn about our therapies
Job Qualifications
- Previous customer service or front desk experience preferred (spa, wellness center, hospitality, or fitness industry is a plus)
- Strong communication and interpersonal skills
- Familiarity with scheduling software and payment processing systems
- Ability to multitask and remain organized in a fast-paced environment
- Positive and professional demeanor
- Passion for health and wellness
- Willingness to learn about various wellness therapies
- Team-oriented mindset
Job Duties
- Greet every guest with a warm and professional demeanor
- Guide guests through their therapy sessions and answer any questions about the services offered
- Assist members with scheduling, rescheduling, and managing their appointments
- Provide product recommendations and detailed explanations of therapies to enhance guest experiences
- Manage check-ins and check-outs efficiently and accurately
- Handle membership sign-ups, renewals, and inquiries, ensuring every guest feels valued and informed
- Process payments and maintain accurate records of transactions
- Maintain a clean, organized, and inviting reception area
- Coordinate with the Wellness Manager to ensure smooth daily operations
- Assist with inventory management, such as retail products and supplies for therapies
- Address guest concerns or issues promptly, escalating to the manager when necessary
- Collaborate with team members to deliver a seamless guest experience
- Stay knowledgeable about all therapies offered, including their benefits and usage guidelines
- Share insights on how therapies can support guest wellness goals
- Promote the mission of Scape Relaxation to guests and the local community
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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