Welcome Desk Associate Part Time

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
diamond

Benefits

Free Complimentary Fitness Membership
25% employee discount on JCafe items
401K contributions
EAP assistance
50% employee discount on early childhood education and youth camp tuition

Job Description

The New Orleans Jewish Community Center (NOJCC) is a vibrant hub dedicated to fostering community engagement, wellness, and cultural enrichment in the New Orleans area. Established with the mission to provide a welcoming and inclusive environment for people of all ages and backgrounds, the NOJCC offers a wide range of programs and services that promote physical health, education, social connection, and cultural awareness. As a cornerstone of the local Jewish community, the NOJCC prides itself on being a place where individuals can come together to pursue wellness, creative expression, and lifelong learning in a supportive and respectful atmosphere. The organization... Show More

Job Requirements

  • High school diploma or GED
  • familiarity with Microsoft Office Suite
  • availability to work a consistent schedule including mornings, evenings, and/or weekends
  • strong customer service skills
  • ability to multitask in a fast-paced environment
  • reliable and detail-oriented
  • good oral and written communication skills
  • ability to stand or sit for extended periods
  • basic math competence

Job Qualifications

  • High school diploma or GED
  • excellent interpersonal skills and a commitment to providing quality customer service
  • proficient in Microsoft Word, Excel, Outlook, and Google Meet with ability to learn a membership database
  • good typing skills
  • competence in basic-level mathematics
  • ability to work independently, set priorities, and handle multiple tasks effectively
  • detail-oriented and reliable
  • friendly demeanor with strong oral and written communication skills
  • prior experience or passion for customer service or hospitality
  • ability to work and multitask in a fast-paced environment as part of a team
  • strong customer service skills and a positive, welcoming attitude
  • effective communication, organizational, and interpersonal skills

Job Duties

  • Facilitate an exceptional experience for the NOJCC Community through warm greetings, customer service, and smooth check-in processes
  • create memorable experiences for members, anticipating and accommodating their needs
  • assist members with the NOJCC App and website
  • troubleshoot member issues and facilitate communication between supervisors
  • manage and maintain the courtesy desks in a clean and presentable form
  • be actively engaged in cross-selling the other key revenue components of the NOJCC to members and guests
  • maintain knowledge of NOJCC emergency, security, and safety protocols
  • perform other duties as needed
  • be comfortable standing or sitting for lengthy periods
  • process financial transactions as needed
  • create a positive, welcoming environment in person and over the phone for members, participants, guests, and staff
  • check in members and guests according to NOJCC procedures
  • monitor up-to-date memberships and member check-ins
  • verify approved access to the facility
  • ensure all guests have been properly checked in
  • answer phones and redirect calls
  • ensure the welcome desk is kept neat and stocked with all flyers and materials
  • report maintenance and facility requests to appropriate staff
  • adjust work schedule to provide evening and weekend walk-in tours for prospective members when time permits

Job Location

Loading...