Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
Free Complimentary Fitness Membership
25% employee discount on JCafe items
401K contributions
EAP assistance
50% employee discount on early childhood education and youth camp tuition
Job Description
The New Orleans Jewish Community Center (NOJCC) is a vibrant hub dedicated to fostering community engagement, wellness, and cultural enrichment in the New Orleans area. Established with the mission to provide a welcoming and inclusive environment for people of all ages and backgrounds, the NOJCC offers a wide range of programs and services that promote physical health, education, social connection, and cultural awareness. As a cornerstone of the local Jewish community, the NOJCC prides itself on being a place where individuals can come together to pursue wellness, creative expression, and lifelong learning in a supportive and respectful atmosphere. The organization... Show More
Job Requirements
- High school diploma or GED
- familiarity with Microsoft Office Suite
- availability to work a consistent schedule including mornings, evenings, and/or weekends
- strong customer service skills
- ability to multitask in a fast-paced environment
- reliable and detail-oriented
- good oral and written communication skills
- ability to stand or sit for extended periods
- basic math competence
Job Qualifications
- High school diploma or GED
- excellent interpersonal skills and a commitment to providing quality customer service
- proficient in Microsoft Word, Excel, Outlook, and Google Meet with ability to learn a membership database
- good typing skills
- competence in basic-level mathematics
- ability to work independently, set priorities, and handle multiple tasks effectively
- detail-oriented and reliable
- friendly demeanor with strong oral and written communication skills
- prior experience or passion for customer service or hospitality
- ability to work and multitask in a fast-paced environment as part of a team
- strong customer service skills and a positive, welcoming attitude
- effective communication, organizational, and interpersonal skills
Job Duties
- Facilitate an exceptional experience for the NOJCC Community through warm greetings, customer service, and smooth check-in processes
- create memorable experiences for members, anticipating and accommodating their needs
- assist members with the NOJCC App and website
- troubleshoot member issues and facilitate communication between supervisors
- manage and maintain the courtesy desks in a clean and presentable form
- be actively engaged in cross-selling the other key revenue components of the NOJCC to members and guests
- maintain knowledge of NOJCC emergency, security, and safety protocols
- perform other duties as needed
- be comfortable standing or sitting for lengthy periods
- process financial transactions as needed
- create a positive, welcoming environment in person and over the phone for members, participants, guests, and staff
- check in members and guests according to NOJCC procedures
- monitor up-to-date memberships and member check-ins
- verify approved access to the facility
- ensure all guests have been properly checked in
- answer phones and redirect calls
- ensure the welcome desk is kept neat and stocked with all flyers and materials
- report maintenance and facility requests to appropriate staff
- adjust work schedule to provide evening and weekend walk-in tours for prospective members when time permits
Job Location
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