Job Overview

briefcase

Employment Type

Part-time
diamond

Benefits

flexible schedule
Employee Discounts
Training opportunities
Positive work environment
career advancement possibilities
team-oriented culture
Opportunity to develop leadership skills

Job Description

Our establishment is a vibrant dining venue known for its commitment to providing outstanding hospitality and a memorable culinary experience. We pride ourselves on maintaining a welcoming atmosphere where guests can enjoy not only exceptional food and beverages but also unparalleled customer service. As a key player in the food and beverage industry, we focus on high standards, cleanliness, and innovation to satisfy and exceed guest expectations. Our team is passionate about creating a fun and fast-paced environment that encourages personal growth and professional excellence among our staff.

We are currently seeking a dedicated and experienced Head Server to join our dynamic team. This part-time position, requiring 15 to 20 hours per week, offers an exciting opportunity for someone with strong leadership skills and a passion for hospitality to take charge of our front-of-house operations. The Head Server will play a crucial role in leading and managing the service staff, ensuring that every guest receives impeccable service from the moment they arrive until the conclusion of their dining experience. This role demands an individual who can efficiently coordinate service during peak hours, manage reservations, handle guest inquiries, and maintain a thorough understanding of current culinary trends and menu offerings.

The ideal candidate will be familiar with food and beverage operations and possess exceptional communication skills to foster collaboration with kitchen staff and effectively address any guest concerns. By upselling menu items and specials, the Head Server will help maximize revenue while enhancing the overall guest experience. Additionally, the role requires a professional approach to managing guest complaints promptly to uphold our establishment's reputation for excellence. Join our team as a Head Server and showcase your leadership abilities in a rewarding environment where hospitality meets excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality environment
  • Ability to work 15 to 20 hours per week
  • Strong interpersonal and organizational skills
  • Availability to work in person
  • Ability to manage stress in a fast-paced setting
  • Basic knowledge of food safety standards

Job Qualifications

  • Proven experience in a supervisory or lead server role
  • Strong leadership and communication skills
  • Knowledge of food and beverage industry standards
  • Ability to upsell and engage guests effectively
  • Familiarity with reservation management
  • Excellent problem-solving skills
  • Customer-focused attitude

Job Duties

  • Lead and manage the front-of-house team to ensure high standards of service are maintained
  • Oversee the dining area to ensure cleanliness, organization, and adherence to food safety standards
  • Utilize time management skills to efficiently coordinate service during peak hours
  • Upsell menu items and specials to enhance guest experience and maximize revenue
  • Manage reservations and assist with guest inquiries regarding menu items or special requests
  • Collaborate with kitchen staff to ensure timely and accurate order delivery
  • Handle guest complaints or concerns promptly and professionally to maintain satisfaction
  • Maintain knowledge of culinary trends and menu offerings to provide informed recommendations

Job Criteria

Experience

Mid Level (3-7 years)


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