Weekend Receptionist

Terrell, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.25 - $15.50

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Job Description

Lakeshore Assisted Living is a compassionate and professional senior living community dedicated to enhancing the lives of its residents, their families, and the surrounding community. As a part of The Pennant Group, Inc., Lakeshore Assisted Living benefits from a legacy of delivering high-quality healthcare and supportive senior services through independent subsidiaries nationwide. The organization prides itself on its adherence to core values collectively known as CAPLICO — Customer Second (Employee First), Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebration, and Ownership. These core values guide every aspect of the facility's operations, ensuring a supportive and respectful environment for employees and residents alike.

The Weekend Receptionist position at Lakeshore Assisted Living is a critical role that supports both the front office operations and human resources functions. This role involves working primarily on weekends, making it ideal for candidates seeking flexible employment while contributing to an important aspect of senior care services. The Weekend Receptionist is responsible for a variety of administrative and clerical duties that maintain smooth facility operations and uphold compliance with federal, state, and local regulations.

In this role, the Weekend Receptionist serves as the welcoming face of the community, greeting visitors and directing them appropriately. They also manage telephone communications, providing essential information about the facility and forwarding messages when necessary. Beyond front desk responsibilities, this position plays a significant part in human resources processes by assisting new hires with paperwork, maintaining confidential employee records, and inputting data into the Workday system. Additionally, the Weekend Receptionist supports payroll activities, including assisting with workers' compensation documentation and serving as the payroll representative in the absence of the Business Office Manager.

This role demands someone with strong communication skills, a calm demeanor, and the ability to make independent decisions as needed. The ideal candidate is tactful when interacting with residents, staff, and visitors, exudes professionalism, and can maintain a cheerful and enthusiastic disposition even under pressure. Proficiency with computers, email, and common office software such as spreadsheets and word processing is essential. The position offers a unique opportunity to become an integral part of a community committed to positive resident experiences and employee engagement.

As an equal opportunity employer, Lakeshore Assisted Living embraces diversity and evaluates all qualified candidates without discrimination based on race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. The Pennant Group’s extensive network provides a strong foundation for Lakeshore Assisted Living's operational excellence and commitment to quality care. Candidates who resonate with the CAPLICO values and possess the necessary skills and experience are encouraged to apply and become part of a team dedicated to making a meaningful difference in senior living.

Job Requirements

high school diploma or equivalent
ability to speak and understand the English language
ability to make independent decisions when circumstances warrant such action
ability to deal tactfully with personnel, residents, visitors, and the general public
ability to be calm and level-headed in emergencies
well groomed and professional appearance
ability to work harmoniously with other personnel
ability to follow written and oral instructions
knowledge of computers, email, spreadsheets and word processing
maintain patience, tact, cheerful disposition and enthusiasm
ability to motivate and positively influence residents

Job Qualifications

high school diploma or equivalent
experience with human resources or administrative duties preferred
proficiency in computer use including email, spreadsheets and word processing
ability to communicate effectively and professionally
experience in a customer service or reception role is beneficial
knowledge of payroll processes is a plus

Job Duties

ensure the CAPLICO core values and code of conduct are adhered to at all times
assist all new hires with required paperwork and create personnel and confidential files
enter all new hires into Workday
interpret, apply and enforce facility policies and procedures
maintain and update human resource records and forms
maintain employee data in Workday
ensure timely processing of personnel status changes
assist with Leave of Absence requests in Workday and Matrix
assist with Workers Compensation documentation
assist with duties relative to the facility's overall payroll function
serve as the Payroll Representative in the absence of the Business Office Manager
assist department leaders with monitoring mandatory training compliance
greet and direct visitors
answer telephone and direct the caller to the appropriate staff or resident
provide callers with information such as company address, directions to the office, fax numbers, company websites and other related information
receive, sort and forward incoming mail
coordinate the pick-up and delivery of express mail services such as Federal Express, UPS, etc.
order, receive, stock and distribute weekly office supplies
may assist in other clerical duties as assigned by the Executive Director or Business Office Manager