Weekend Receptionist

Covenant Living is part of a nationwide family of Continuing Care Retirement Communities dedicated to providing exceptional living environments and services for older adults. With a mission to inspire and serve, Covenant Living fosters a community where residents experience support, comfort, and engagement in their daily lives. The organization is recognized for offering comprehensive care through a variety of residential options and health services, maintaining an environment that promotes dignity and respect for seniors. Covenant Living's commitment to quality and compassionate care has made it a trusted name in retirement communities across the country.

Within this dynamic framework, the Receptionist plays a crucial role in enhancing the resident and visitor experience at Covenant Living. This position is responsible for greeting residents, staff, and visitors both in person and via telephone, ensuring that all interactions are handled in a positive and professional manner that reflects the values of the organization. The Receptionist serves as the initial point of contact, providing excellent customer service, managing communication flows, and supporting administrative functions vital to the smooth operation of the community.

The Receptionist's duties include answering telephone calls promptly with friendliness and professionalism, transferring calls appropriately, and taking accurate messages when necessary. The role demands vigilance in monitoring emergency systems and coordination with staff and emergency personnel as needed. The Receptionist is also tasked with managing visitor sign-in procedures, ensuring policy adherence through controlled access and proper identification, and maintaining cleanliness and organization of the reception desk and lobby areas.

Additional responsibilities involve facilitating transportation logistics for residents, assisting them with program and activity registrations and payments, and handling postal services including the sale of postage stamps and management of incoming packages. The Receptionist assists in maintenance request processing by entering requests into the system and alerting appropriate personnel to urgent matters. Financial duties include balancing the cash register and managing cash and check transactions.

This role requires proficiency in office equipment and software applications such as the Microsoft Office suite, along with the ability to train other staff members in the use of equipment. The Receptionist supports other departments by performing various clerical tasks as assigned and works closely with the Lead Receptionist to maintain an efficient and welcoming reception area.

The position offers a competitive hourly wage ranging from $19.50 to $22.50, with the precise rate determined by factors such as qualifications, experience, skills, and location. Covenant Living also provides a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, employer-paid group life and disability coverage, paid time off, 403(b) retirement plans with employer matching, fitness center access, and multiple voluntary benefits including tuition assistance, employee assistance programs, and various insurance options.

This opportunity is ideal for individuals who are highly organized, with excellent interpersonal and communication skills, and a genuine interest in working with older adults. The ideal candidate will have a high school education or equivalent, one year of secretarial or clerical experience, a pleasant demeanor both in person and on the telephone, and the ability to remain composed during emergencies. Confidentiality and professionalism are paramount, along with knowledge of computer systems and office procedures.

By joining Covenant Living, the Receptionist becomes part of a dedicated team committed to delivering outstanding service and fostering a supportive environment for seniors. This role is essential not only to the functioning of the community but also to enhancing the quality of life for its residents through attentive, respectful, and compassionate service.