Weekend Receptionist

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $16.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Potential for paid time off

Professional development opportunities

Employee Assistance Programs

Retirement plan options

Job Description

The hiring organization is a healthcare facility dedicated to providing quality support and service to residents, their families, and staff members. As a critical frontline touchpoint, this facility emphasizes a warm, welcoming environment and effective communication to foster positive interactions and ensure seamless coordination across various departments. The institution values professionalism, compassion, and attention to detail in all aspects of its operations, aiming to offer an exceptional living and working experience for everyone involved. The environment is dynamic and fast-paced, typical of healthcare settings where proper administration and courteous service are paramount.

The role offered is for a Receptioni... Show More

Job Requirements

Previous experience in a customer service or administrative role, preferably in a healthcare or senior living setting
knowledge of basic office equipment, including copiers, fax machines, printers, and multi-line phone systems
proficiency in MS Office (MS Excel and MS Word in particular)
strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
excellent communication and interpersonal skills, with the ability to interact professionally with residents, families, staff, and external contacts
attention to detail and accuracy in data entry, recordkeeping, and document preparation
ability to maintain confidentiality of sensitive information and handle confidential materials with discretion
work performed in a medical setting due to the need to work directly with other employees, residents, and their families
must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, twist
manual dexterity and hand-eye coordination for typing, writing, and operating office equipment
required vision includes close, vision, distance, peripheral, and the ability to adjust focus
stamina to sit or stand for extended periods while performing administrative duties at a workstation or reception area
capability to lift and carry office supplies, equipment, and materials as needed to set up workstations, stock supplies, or assist with deliveries
maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager
job requires accepting criticism and dealing calmly and effectively with high-stress situations

Job Qualifications

Previous experience in customer service or administrative support
familiarity with healthcare or senior living environments is preferred
proficiency in Microsoft Office applications
strong organizational and multitasking capabilities
excellent verbal and written communication skills
demonstrated attention to detail and accuracy
ability to manage confidential information responsibly
interpersonal skills for professional interaction with diverse groups
capability to work effectively under pressure
basic understanding of office equipment use

Job Duties

Greet and assist visitors, residents, and families in a professional and courteous manner, providing information and assistance as needed
perform general clerical duties, including answering phones, responding to inquiries, taking messages, and directing calls to appropriate staff members
maintain a tidy and organized reception area, ensuring cleanliness and accessibility for residents and visitors
assist with residents admissions, discharges, and transfers by completing necessary paperwork and coordinating with clinical staff
schedule appointments, meetings, and transportation arrangements for residents as needed
update and maintain resident records, including contact information, medical history, and insurance details, with accuracy and confidentiality
serve as a liaison between residents, families, staff, and external stakeholders relaying messages and facilitating communication as needed
collaborate with nursing, therapy, dietary, and housekeeping departments to coordinate resident care and services
process incoming and outgoing mail, including sorting, distributing, and forwarding correspondence to appropriate recipients
order and maintain office supplies and equipment, ensuring adequate inventory levels and coordinating repairs or maintenance as needed
operate and communicate effectively on the facility paging and telephone system which includes screening and directing all incoming calls appropriately
monitor the entry and exit of individuals, ensuring compliance with facility policies and procedures
maintain awareness of facility security protocols and emergency procedures, responding calmly and efficiently to any security or safety concerns
assist with the distribution of visitor badges, keys, and access codes, enforcing security measures to safeguard residents and staff
be neat, clean and appropriately dressed to present an appearance acceptable to residents and the public
perform all other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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