Weekend Pet Care & Client Concierge

Sidekicks Stay & Play is a vibrant pet care company based in Amarillo, TX, dedicated to providing exceptional care and enrichment for pets while fostering a positive experience for their owners. Established in 2021, this company is rooted in a culture of respect, growth, and community, emphasizing that taking great care of their team ensures they deliver the best care for every pet. Sidekicks Stay & Play focuses on creating environments where pets live happier, healthier lives through dynamic enrichment and compassionate attention. The business not only serves pets but also supports and values its employees, encouraging a family atmosphere where pets are welcome alongside their human caregivers. This commitment to quality care and positive experiences has positioned Sidekicks Stay & Play as a trusted name in pet care within Amarillo and beyond.

The role of Pet Care & Client Concierge at Sidekicks Stay & Play offers a unique blend of hands-on pet care and client service, perfectly suited for an individual passionate about animals and thriving in a fast-paced team environment. This full-time position typically involves a variety of duties to ensure both pets and their owners receive outstanding service and care throughout their visit. Responsibilities include monitoring playgroups, cleaning and maintaining suites, greeting clients, managing check-ins and check-outs, and providing clear and compassionate communication through daily report cards that document each pet’s activities and wellbeing. The role also requires involvement in enrichment activities designed to stimulate pets physically and mentally, which boosts their happiness and health while in the facility's care. A considerable aspect of the job is maintaining a clean, safe, and welcoming atmosphere, ensuring that every visitor feels comfortable and valued.

This position demands adaptability and excellent interpersonal skills, given the rotation between guest care and front desk duties. Team collaboration is crucial, as is attention to detail and a commitment to proactive communication. You will handle administrative tasks such as scheduling services, answering client inquiries, creating service estimates, and keeping an organized database. Physical stamina is important, as the role involves standing, bending, lifting up to 45 pounds unassisted, and assisting pets safely. This hands-on role includes opportunities to assist with baths and grooming preparation, contributing to the comprehensive care provided.

Sidekicks Stay & Play offers a competitive hourly wage ranging from $10 to $14, reflecting experience and availability. Shifts vary and include early mornings and late evenings, with an average of 35 to 45 hours per week, including rotating weekends and holidays. Besides regular employment, the company encourages professional growth, offering long-term career opportunities in pet care, client relations, leadership, and potential advancement into veterinary medicine through its association with Swann Animal Clinic. If you are dependable, empathetic, and excited about fostering joyful experiences for pets and their people, this welcoming workplace that also allows employees to bring their pets to work might be your ideal next step.