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Weekend Overnight Valet - Hilton Lincoln Center (Shift Time:11:00pm - 7:00am)

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences for patients, visitors, and guests across its many locations. With a strong commitment to service excellence, Towne Park prides itself on providing the highest standard of hospitality that not only meets but exceeds customer expectations. The company operates in diverse environments including airports, hospitals, hotels, and entertainment venues, making it an impactful presence in the hospitality industry. Towne Park's mission revolves around delivering smiles by consistently creating positive and memorable moments for the millions of people they serve daily. Their core values emphasize compassion, attentiveness, and professionalism,... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license for the state or commutable area
  • One month related experience or training or equivalent education and experience
  • Knowledge of customer and personal services principles
  • Ability to read and write English
  • Ability to comprehend and follow simple instructions and correspondence
  • Ability to write basic correspondence
  • Skills in presenting information effectively
  • Basic math skills including addition, subtraction, multiplication and division
  • Understanding of 24 hour and military time
  • Understanding of applicable rates
  • Ability to operate manual transmission (preferred)
  • Ability to perform parallel parking
  • Physical ability to lift up to 100 pounds occasionally
  • Availability to work weekend night shifts from 11pm to 7am
  • Willingness to work outdoors in varying weather conditions
  • Ability to travel up to 5%

Job Qualifications

  • High school diploma or general education degree (GED)
  • One (1) month related experience and/or training or equivalent combination of education and experience
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work (as applicable)
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and/or guest amenities as requested
  • Shuttle guests to appropriate places that are approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently complete location on all key tags after parking vehicle
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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