Weekend Overnight Concierge (Friday-Saturday, 11pm-7am)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Weekend Shifts
Night Shifts

Job Description

Bozzuto is a leading real estate company specializing in designing, building, managing, and maintaining exceptional residential communities. With a rich history of delivering one-of-a-kind living experiences, Bozzuto has built a reputation for excellence in both property operations and customer service. The company prides itself on fostering a culture of teamwork, inclusivity, and mutual respect, guided by its core values of concern, creativity, passion, and the pursuit of perfection. Bozzuto’s commitment to doing good for those around them is reflected in every team member’s dedication to delivering outstanding service to clients, residents, and colleagues alike. This commitment helps create vibrant living environments where residents feel at home and valued, setting Bozzuto apart in the real estate industry.

The role of Resident Concierge at Bozzuto is pivotal, acting as the vital first point of contact for prospects and residents. As a Weekend Overnight Concierge working primarily on Friday and Saturday nights from 11 pm to 7 am, you will play an essential role in creating memorable first impressions and nurturing ongoing positive relationships. Your role involves personalizing each interaction, making residents and prospects feel truly at home from the moment they arrive. Beyond the reception duties, you will be instrumental in problem-solving and delivering timely assistance with genuine care. The position also includes responsibilities such as event planning to foster community engagement, managing front desk operations, package room organization, and leveraging social media to promote community spirit and brand loyalty.

This position is ideal for professionals with a hospitality background who are adept at communication, customer service, and multitasking. The role demands a high degree of professionalism, attention to detail, and a proactive approach to anticipating residents' needs. Bozzuto values team members who bring a customer-focused mindset and enjoy working in a dynamic, fast-paced environment where every interaction matters. The salary range for this role is $20 to $21 per hour, with eligibility for additional bonus opportunities. Bozzuto also offers a supportive work environment emphasizing professional growth, well-being, and comprehensive benefits, including health and wellness programs, career development, and retirement planning. Joining Bozzuto means becoming part of a community that truly cares about its people and the residents it serves.

Job Requirements

  • 2+ years experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills both written and verbal
  • sharp professional appearance
  • competency with various software apps and computer programs
  • attention to detail and ability to anticipate customer needs
  • customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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