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Weekend Overnight Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.19
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Career Development
Retirement Plan
Health Insurance
Paid Time Off
Employee wellness programs
Employee Discounts
Bonus opportunities

Job Description

Bozzuto is a well-established company dedicated to designing, building, managing, and maintaining unique residences that stand out in the real estate industry. With a strong focus on community and exceptional service, Bozzuto nurtures a workplace environment anchored in collaboration, inclusivity, and shared values of concern, creativity, passion, and the pursuit of perfection. This company takes pride in creating extraordinary experiences not only for its clients and residents but also for every team member involved in delivering those experiences. Bozzuto is more than a place to work; it is a community that deeply values the well-being and professional growth of its employees while fostering a culture that encourages unlocking full potential and achieving excellence in every role.

The Overnight Concierge position at Bozzuto offers a unique opportunity for those passionate about hospitality and delivering superior customer service during weekend night shifts, specifically Saturday and Sunday from 11pm to 7am. This role is critical as it represents the first point of contact for prospects and residents, making it essential for the Concierge to provide stellar first impressions and meaningful, personalized interactions. Embracing the responsibility of building ongoing positive relationships, the Overnight Concierge creates a welcoming environment where customers feel genuinely at home, recognizing even the small details like knowing names and favorite preferences of residents and their pets.

In this role, you will be actively involved in problem-solving and providing timely assistance while caring attentively for resident needs. Community engagement is another vital component, with responsibilities including planning and executing events that foster a sense of belonging and camaraderie among residents. Utilizing social media platforms to generate excitement and brand loyalty will also be part of the job, encouraging customers to share their positive experiences with friends and community networks. Maintaining organized and efficient front desk operations is a crucial task, involving managing logs, package rooms, club room reservations, and freight elevators efficiently. This position requires flexibility as it involves working during weekend overnight hours, contributing to the smooth operation and positive reputation of the residential community.

With a competitive salary of $20.19 per hour and eligibility for additional bonus opportunities, this role not only provides financial benefits but also invites you to become part of a team that values and supports your professional journey. Bozzuto’s commitment to offering comprehensive benefits speaks to their understanding of the importance of balancing career, family, health, and wellness. Joining Bozzuto means stepping into a rewarding career with a company recognized for its award-winning culture and dedication to equal opportunity employment. This role is perfect for individuals with experience in hospitality, retail, travel, or hotel settings who possess excellent communication skills, professionalism, and a customer-focused attitude aiming to make a difference in residents’ lives and the community at large.

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • Competent with various software, apps and computer programs
  • Ability to lift up to 25 pounds
  • A customer-focused mentality
  • A sharp professional appearance

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • A sharp professional appearance

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • Event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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