Weekend Overnight Concierge

Bozzuto is a recognized leader in the real estate industry, dedicated to designing, building, managing, and maintaining exceptional residential communities. As a company, Bozzuto prides itself on a deep commitment to doing good for those around them, ensuring that every team member shares in the mission of making extraordinary happen for clients, residents, and fellow team members. The culture at Bozzuto is built on a foundation of concern, creativity, passion, and the pursuit of perfection, fostering a welcoming and inclusive workplace where teamwork thrives. Bozzuto’s people-centric approach emphasizes delivering exceptional experiences to all they serve, which includes both the residents living in their communities and the employees contributing to their success. Embracing diversity and promoting a sense of community, Bozzuto encourages professional growth and a supportive environment that inspires employees to unlock their full potential.

The Resident Concierge role at Bozzuto is a unique and vital position responsible for creating stellar first impressions and fostering positive, ongoing relationships with residents and prospects. Working primarily as the Weekend Overnight Concierge, this role is scheduled every Friday and Saturday from 11 PM to 7 AM. The Resident Concierge is more than just a front desk contact; they are the welcoming face that helps residents feel truly at home. Exceptional communication skills, attention to detail, and a customer-focused mentality are essential to succeed in this position. This role involves problem-solving, providing timely assistance, and personalizing interactions, including knowing residents by name and understanding their preferences—even for their pets.

In addition to front desk responsibilities, the Resident Concierge plays a key role in community engagement by planning and executing meaningful events and activities that foster a strong sense of community among residents. Building brand loyalty through consistently positive resident experiences and careful maintenance of the community is a priority. The role also includes managing social media outreach to generate awareness and excitement, encouraging residents to share positive reviews, and maintaining meticulous organization of front desk logs, package rooms, club room reservations, and other administrative areas. The position offers competitive compensation at $21.63 per hour with eligibility for additional bonus opportunities.

Bozzuto is committed to the overall well-being and professional development of its employees. Team members enjoy access to career development programs, comprehensive benefits, and a supportive community culture. As an Equal Opportunity Employer, Bozzuto values diversity and inclusivity in their workforce, welcoming applications from all qualified individuals. This role offers a practical mix of night shift responsibilities, community involvement, and operational support, making it a dynamic and rewarding opportunity for someone passionate about hospitality, service, and building strong community ties.