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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management services with a strong emphasis on delivering exceptional customer experiences. Renowned for its commitment to professionalism and hospitality, Towne Park operates numerous parking facilities across various locations, serving a diverse client base. The company prides itself on maintaining high standards of service and ensuring that guests receive courteous and efficient assistance whenever they interact with their staff. As a trusted name in the industry, Towne Park continually invests in training and development to support its workforce in providing top-tier customer service and operational excellence.
The role of Valet Cashier ... Show More
The role of Valet Cashier ... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must be able to pass a criminal background check and drug screen
- One to three months related customer service experience and/or training
- Cashier/cash handling experience preferred
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money and weight measurement, volume and distance
Job Qualifications
- High school diploma or general education degree (GED)
- Must be able to pass a criminal background check and drug screen
- One to three months related customer service experience and/or training
- Cashier/cash handling experience preferred
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money and weight measurement, volume and distance
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Collects and reconciles revenue and furnishes receipts upon request
- Accurately categorizes tickets for audit purposes
- Completes accurate and detailed shift reports
- Follows all cash bank standard operating procedures
- Operates equipment, including register, gate, and credit card machine
- Obtains information about daily events and rates to be charged
- Identifies and collects revenue for overnight vehicles that have not been charged for parking
- Maintains claim checks and guest folio archives
- Produces guest vehicle key inventory for billing purposes
- Pulls guest keys and places in pick up order
- Maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles
- Completes all tasks in a timely manner as instructed by the Account Manager
- Collects claim checks/tickets from all guests prior to issuing keys
- Checks all keys for location of vehicle and damage surveys prior to securing keys
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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