Weekend Front Desk Concierge
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
401K with a 4 percent safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
The Village at the Triangle is a distinguished senior living community specializing in Independent Living, Assisted Living, and Memory Care services. This welcoming and compassionate community prides itself on providing exceptional care and support to seniors, ensuring their comfort, dignity, and quality of life. Located within a vibrant neighborhood, The Village at the Triangle integrates warm hospitality with clinical excellence to foster a safe and engaging environment for residents and their families. The community offers a range of amenities, social activities, and support services tailored to meet the diverse needs of its residents, promoting independence and enriching their daily lives.... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid driver's license required
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgment, and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Front desk or telephone experience preferred
- Excellent communication skills
- Strong problem-solving skills
- Good judgment
- Attention to detail
- Proficient in Microsoft Office, including Word and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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