Weekend Front Desk Concierge
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at work
Holiday pay
generous PTO
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
The Village at the Triangle is a distinguished senior living community offering Independent Living, Assisted Living, and specialized Memory Care services. Our community is designed to provide a safe, comfortable, and engaging environment for seniors, where their well-being and quality of life are our top priorities. We pride ourselves on our warm, welcoming atmosphere and our commitment to excellence in care and service. The Village at the Triangle is dedicated to fostering a sense of community and belonging among residents, families, and staff. We employ a team of compassionate, professional individuals who are passionate about making a positive impact on... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills, good judgment, and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- prior customer service, front desk, and telephone experience preferred
- valid driver's license
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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