Weekend Evening Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.67
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Work Schedule

Weekend Shifts

Job Description

Bozzuto is a distinguished company dedicated to designing, building, managing, and maintaining one-of-a-kind residential communities that deliver exceptional living experiences. Known for its commitment to quality and innovation, Bozzuto has established itself as a leader in the real estate and property management industry. The company prides itself on fostering a welcoming and inclusive workplace culture where teamwork thrives and every team member is empowered to reach their full potential. Guided by core values such as concern, creativity, passion, and the pursuit of perfection, Bozzuto’s teams continuously strive to provide extraordinary service to clients, residents, and colleagues alike.

Joining Bozzuto means becoming part of a community that deeply cares about both personal and professional well-being. The organization recognizes its team members as the heart of its success and is committed to investing in career development, wellness, and overall growth. With an award-winning culture and comprehensive benefits, Bozzuto creates an environment where individuals can flourish and contribute meaningfully to its mission of delivering exceptional residential experiences.

The role of Resident Concierge at Bozzuto plays a pivotal part in shaping first impressions and fostering positive relationships with prospects and residents. As the first point of contact, the Resident Concierge is tasked with creating an inviting atmosphere that makes everyone feel at home. The ideal candidate is personable and attentive, adept at personalizing interactions and remembering unique details about residents and their preferences, including those of their pets. This role is crucial in building brand loyalty and maintaining a meticulously cared-for community.

Specifically, the Weekend Evening Concierge role operates during the 3:30pm to 11:30pm shifts every Saturday and Sunday, providing vital support in managing community needs during these times. Responsibilities include solving resident and prospect issues with care and timeliness, planning and executing engaging community events that foster a sense of belonging, and generating excitement and awareness through social media channels. Additionally, this position demands meticulous organizational skills to manage front desk logs, package rooms, club room reservations, and freight elevators effectively.

Candidates for this role should have at least two years of experience in hospitality, retail, travel, or hotel environments, showcasing strong communication skills and a professional appearance. Proficiency with various software applications and an eye for detail are essential, alongside a customer-focused mentality and the physical capability to lift packages up to 25 pounds. This position is eligible for additional bonus opportunities, highlighting the recognition of outstanding performance.

Salary for the Weekend Evening Concierge role is $20.67 per hour. Beyond compensation, Bozzuto emphasizes a supportive work environment that encourages continuous improvement and mutual respect. Being part of Bozzuto means engaging in meaningful work within a company that values its employees and seeks to foster extraordinary experiences every day.

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds

Job Duties

  • Schedule of 3:30pm - 11:30pm every Saturday and Sunday
  • Solving problems and providing timely assistance to residents and prospects with care
  • Event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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