Weekend Evening Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $21.10 - $22.10
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Work Schedule

Weekend Shifts
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Benefits

Career Development
retirement plans
Health and wellness programs
Paid Time Off
Bonus opportunities

Job Description

Bozzuto is a highly regarded real estate company specializing in designing, building, managing, and maintaining unique residential communities. With a strong commitment to providing exceptional living experiences, Bozzuto is known for its dedication to quality and service excellence across its property operations and community management teams. The company prides itself on fostering a welcoming and inclusive workplace where teamwork thrives, supported by core values such as concern, creativity, passion, and the pursuit of perfection. This environment encourages employees to unlock their full potential and achieve extraordinary results while making a positive impact on the lives of residents and each other. Bozzuto operates with a sense of shared purpose that drives every team member to deliver exceptional experiences and build strong, lasting relationships within the communities they serve.

The Weekend Evening Concierge position at Bozzuto is a key role responsible for creating welcoming first impressions and ensuring the satisfaction of residents and prospects during the weekend evening shifts from 3 P.M. to 11 P.M. This role is essential in maintaining a positive, engaging environment where residents feel truly at home. The Weekend Evening Concierge is the face of the community during these hours and takes pride in fostering personal connections, remembering residents' names and preferences, and occasionally interacting with their pets. Beyond greeting residents, the Concierge handles event planning, organizes front desk operations, manages package and club room reservations, and drives engagement by leveraging social media platforms to generate excitement and build brand loyalty. This role requires excellent communication skills, attention to detail, and a customer-focused mindset to solve problems promptly and provide timely assistance. The Weekend Evening Concierge role is eligible for bonus opportunities, reflecting Bozzuto's recognition of contributions that enhance the resident experience. The position offers a competitive hourly wage ranging from $21.10 to $22.10. Joining Bozzuto means becoming part of a community deeply invested in the professional growth and overall well-being of its team members, with a strong emphasis on career development, wellness, and work-life balance. Bozzuto’s supportive culture and comprehensive benefits ensure that employees are well-equipped to deliver extraordinary service and build thriving, vibrant residential communities.

Job Requirements

  • 2+ years' experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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