Weekend Daytime Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $21.98 - $23.09
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Work Schedule

Day Shifts
Weekend Shifts

Job Description

Bozzuto is a renowned real estate company specializing in the design, construction, management, and maintenance of unique residential communities. Known for its award-winning culture and commitment to exceptional living experiences, Bozzuto fosters an inclusive and welcoming workplace where teamwork and professionalism thrive. As a company, Bozzuto values the core principles of concern, creativity, passion, and excellence, which inspire and empower every team member to unlock their full potential and contribute to making extraordinary happen. Its dedication to doing good for those around them is evident from the integrated approach across their property operations and community engagement efforts, making them a leader in the residential real estate sector.

The Weekend Daytime Concierge role at Bozzuto is a vital position responsible for being the first point of contact for prospective residents and guests during weekend morning and afternoon hours (7 AM to 3 PM, Saturday and Sunday). This role is designed for individuals who naturally create positive first impressions and build ongoing rapport with residents and visitors by personalizing every interaction. The ideal candidate demonstrates a customer-focused mindset, outstanding communication skills, and an affinity for problem-solving and community engagement.

As a Resident Concierge, your key responsibilities include delivering timely assistance and thoughtful service to residents and prospects, facilitating community engagement through event planning, and maintaining exceptional brand loyalty by ensuring the residential community is well-cared-for and welcoming. Additionally, generating excitement and awareness via social media platforms and encouraging satisfied residents to share their positive experiences through reviews are important aspects of the role. The position involves managing logistical tasks such as organizing front desk logs, managing package rooms, coordinating club room reservations, and handling freight elevator scheduling, predominantly on weekends but with occasional evening shifts based on operational needs.

This position offers a competitive salary ranging from $21.98 to $23.09 per hour and includes eligibility for additional performance bonuses. At Bozzuto, team members are more than employees; they are part of a supportive community invested in their well-being, career growth, and overall success. The company’s comprehensive benefits package and supportive workplace environment allow you to thrive professionally while making a meaningful impact on the residential experiences of the community. Joining Bozzuto means becoming part of an innovative and compassionate real estate organization that values diversity, equality, and integrity, proudly operating as an Equal Opportunity Employer (EOE/M/F/D/V).

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • Sharp professional appearance
  • Competent with various software, apps and computer programs
  • Eye for detail and a knack for anticipating a customer’s needs
  • Customer-focused mentality
  • Ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • Sharp professional appearance
  • Competent with various software, apps and computer programs
  • Eye for detail and a knack for anticipating a customer’s needs
  • Customer-focused mentality
  • Ability to lift up to 25 pounds

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • Event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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