Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
flexible scheduling
Job Description
The Pointe Assisted Living is a dedicated assisted living community that prides itself on offering compassionate care and a supportive environment tailored to meet the needs of its residents. Our community is committed to enhancing the quality of life for seniors by providing a safe, comfortable, and engaging atmosphere. With a team of caring professionals, The Pointe Assisted Living offers a range of services designed to support the physical, emotional, and social well-being of each resident. The community fosters an environment where residents feel valued and respected, ensuring that their daily lives are enriched through meaningful activities and attentive care.
We are currently seeking a Weekend Concierge who will serve as the first point of contact for residents, families, and visitors during the weekend hours. This role is essential in maintaining the welcoming and secure environment of our assisted living community. The Weekend Concierge will work every Saturday and Sunday from 8 am to 5 pm, playing a key role in supporting the daily operations of the facility during these hours. This position requires someone who is dependable, friendly, and capable of managing multiple tasks simultaneously while maintaining a professional demeanor.
As a Weekend Concierge at The Pointe Assisted Living, you will be responsible for greeting residents and visitors, answering phone calls, managing security protocols, and assisting with administrative duties. Your role will include monitoring building access, maintaining visitor logs, and ensuring that resident requests are communicated promptly to the appropriate staff members. You will also support the coordination of weekend activities and respond to emergencies following established procedures. This position requires a passion for customer service and a commitment to enhancing the resident experience, making it ideal for individuals who enjoy working in a community-focused, fast-paced environment.
We are currently seeking a Weekend Concierge who will serve as the first point of contact for residents, families, and visitors during the weekend hours. This role is essential in maintaining the welcoming and secure environment of our assisted living community. The Weekend Concierge will work every Saturday and Sunday from 8 am to 5 pm, playing a key role in supporting the daily operations of the facility during these hours. This position requires someone who is dependable, friendly, and capable of managing multiple tasks simultaneously while maintaining a professional demeanor.
As a Weekend Concierge at The Pointe Assisted Living, you will be responsible for greeting residents and visitors, answering phone calls, managing security protocols, and assisting with administrative duties. Your role will include monitoring building access, maintaining visitor logs, and ensuring that resident requests are communicated promptly to the appropriate staff members. You will also support the coordination of weekend activities and respond to emergencies following established procedures. This position requires a passion for customer service and a commitment to enhancing the resident experience, making it ideal for individuals who enjoy working in a community-focused, fast-paced environment.
Job Requirements
- Weekend availability for the entirety of scheduled shifts
- Ability to communicate effectively with residents, families, and staff
- Basic computer skills
- Previous experience in customer service or hospitality preferred
- Ability to manage multiple tasks simultaneously
- Professional appearance
- Ability to respond calmly in emergency situations
Job Qualifications
- Strong interpersonal and communication skills
- Customer service or hospitality experience preferred
- Ability to multitask and remain organized in a fast-paced environment
- Basic computer proficiency
- Professional demeanor and appearance
- Reliable and able to work scheduled weekend shifts
Job Duties
- Greet residents, visitors, and vendors in a warm and professional manner
- Answer and direct incoming phone calls and respond to general inquiries
- Monitor building access and follow all safety and security procedures
- Maintain visitor logs and manage package deliveries
- Assist residents with general requests and communicate needs to appropriate staff
- Support coordination of weekend activities and services as needed
- Perform light administrative duties, including documentation and reporting
- Respond promptly and calmly to emergencies or urgent situations, following established procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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