Job Overview

briefcase

Employment Type

Temporary
Part-time
moneybag

Compensation

Hourly
Range $14.00 - $18.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
supportive work environment

Job Description

American House Senior Living Communities was founded in 1979 with a clear vision to provide high-quality housing for seniors at an affordable price for retirees and their families. Over nearly four decades, this dedication to excellence has allowed the company to expand its services, effectively serving residents across several senior housing communities. The core mission of American House Senior Living Communities is to enrich the lives of those they serve by providing an environment that fosters meaningful relationships and a sense of community. They aim to be an innovative leader in senior housing with a focus on sustainable excellence and delivering unparalleled care with compassion. This commitment to passion and care positions American House as a trusted and respected name in senior living.

The Weekend Concierge role plays a crucial part in maintaining the integrity and smooth operation of the building during weekends and scheduled times, under the general direction of the Executive Director. This position is key to ensuring that residents receive the highest quality of customer service while promptly addressing any concerns or emergencies that arise during the shift. The Weekend Concierge is expected to be knowledgeable in using the BILD sales system and manage or oversee weekend activities, contributing to a supportive and engaging resident experience. Another vital responsibility is the ability to identify maintenance needs and communicate them to the appropriate management, helping to maintain a safe and comfortable living environment for all residents. In addition to these core duties, the Weekend Concierge also acts as the immediate point of contact for emergency situations, notifying the Executive Director as needed, and performs other duties assigned by the management. This role requires a proactive, compassionate individual dedicated to enhancing resident satisfaction and ensuring smooth weekend operations at American House Senior Living Communities.

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service or related field
  • basic computer literacy
  • strong communication skills
  • ability to handle emergency situations calmly
  • availability to work weekends and flexible hours
  • reliable and responsible work ethic

Job Qualifications

  • experience in customer service or senior living environment preferred
  • ability to effectively communicate with residents and staff
  • knowledge of emergency procedures
  • proficiency in using computer systems including sales or management software
  • strong organizational and multitasking skills
  • compassionate and patient demeanor
  • ability to work weekends and scheduled shifts

Job Duties

  • ensure the highest quality of customer service is available for our residents
  • respond and address to any resident concerns which arise during shift
  • responsible for carrying out any emergency procedures required during shift
  • responsible to be knowledgeable and successful using the BILD sales system
  • responsible for running or overseeing weekend activities
  • notifies Executive Director of emergency situations
  • notes areas or articles in need of repair and reports to Assistant Director
  • other duties as assigned by Executive Director

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef