Weekend Client Services Representative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Employee assistance program
Flexible Schedule

Job Description

PetVet Care Centers is a leading provider of veterinary care with more than 420 hospitals across the United States. With a team of over 11,000 dedicated professionals, including 1700+ veterinarians, PetVet embodies a unique blend of local leadership and national support that helps each hospital deliver high-quality care. The company fosters a culture of care that prioritizes pets, the people who love them, and the team members who make excellent veterinary care possible. At PetVet, the focus is on partnership, collaboration, and local medical autonomy, empowering each hospital to thrive by providing exceptional veterinary services backed by an extensive network... Show More

Job Requirements

  • Customer service
  • multi-tasking
  • cash handling
  • professional appearance
  • smiles and positive attitude
  • computer and business system proficiency
  • verbal and written communication skills
  • phone systems
  • at least two years client service experience
  • preferably one year veterinary experience

Job Qualifications

  • Veterinary environment, terminology, and protocols
  • working effectively as a team
  • organization skills
  • at least two years required client services experience
  • preferably with minimum of one year veterinary experience

Job Duties

  • Greet clients in a friendly, professional, and efficient manner
  • answer multi-line phone system and direct the calls accordingly
  • obtain medical and other information from referring vets
  • schedule and confirm appointments
  • check-in patients in the hospital according to schedule and prepare patient files
  • page overhead to notify appropriate departments that patients have arrived
  • scan or otherwise record medical records
  • make sure the lobby and reception areas are organized and neat including stocking and cleaning the beverage areas for clients
  • fax, file, and distribute faxes and other documents
  • obtain deposits and other payments from clients
  • client admission and check out
  • use system email
  • print and distribute daily schedules
  • process credit applications
  • mail out prescriptions

Job Location

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