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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.50 - $14.50
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Ongoing Management and leadership training opportunities
employee retail discounts
Shift discounts
Prize opportunities through national contests
Local awards and recognition
Regional awards and recognition
National awards and recognition
Job Description
PJ's Coffee of New Orleans is a widely respected specialty coffee company founded in 1978 by Phyllis Jordan, a visionary in the coffee industry who emphasized using better beans, superior roasting techniques, and a genuine passion for the craft of coffee making. The company has grown substantially since its establishment and was acquired in 2008 by three New Orleans natives who continue to uphold the tradition of quality and community focus. PJ's Coffee serves a broad variety of hot, iced, and frozen coffee beverages made from the top 1% of Arabica beans, along with organic teas and freshly baked breakfast... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Willingness to learn and undergo training
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Good communication skills
- Ability to stand for extended periods
- Availability to work various shifts including weekends and holidays
- Reliable and punctual
- Basic math skills for cash handling
Job Qualifications
- Barista experience is ok, but not required
- You will be trained in the PJ's ways of serving the best cup of coffee in town
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls if necessary
Job Duties
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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