Wedding & Social Events Manager

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Employee room nights at Four Seasons

Employee Meals

Uniform cleaning and alterations

parking

Discounted public transportation

Discounted beds and bedding

Gym membership

Vacation Time

sick leave

Twelve Paid Holidays

401k plan with company match

Company-paid parental leave

Career growth opportunities

Job Description

Four Seasons is renowned globally as a leader in luxury hospitality, powered by a team passionate about delivering exceptional guest experiences. The company operates with a deep commitment to treating each other with respect and fostering a workplace culture where individuals are inspired to reach new personal and professional heights. With locations around the world, Four Seasons creates memorable experiences for guests, residents, and partners through a blend of genuine heart and luxurious service. This hospitality leader understands that enabling employees through world-class experiences and a strong, supportive company culture is essential to delivering on its promise of excellence.

Four Seasons Hotel Austin stands as a beacon of this commitment within the vibrant city of Austin, Texas. Located on the serene banks of Lady Bird Lake in downtown Austin, the hotel offers guests a unique lakeside retreat that reflects the city’s iconic charm and cultural richness. It houses 286 thoughtfully designed guest rooms and suites, two distinguished dining outlets - Ciclo and Live Oak, a luxury spa, and over 17,000 square feet of event space. This property remains one of the city’s premier luxury hotels, drawing visitors for its renowned service, elegant accommodations, and dynamic seasonal and culinary offerings.

The role of Wedding & Social Events Manager at Four Seasons Hotel Austin is a pivotal position within the Sales & Marketing team. This role demands a dynamic professional experienced in both selling and servicing weddings and social events. The manager actively drives new business, strategically responds to inquiries, and consistently meets or exceeds quarterly sales targets by orchestrating the use of the hotel’s function spaces to maximize revenue potential. This role involves managing all logistical and operational components of social catering functions, including coordinating between sales and catering departments, finalizing confirmed bookings, maximizing food, beverage, and rental revenues, and ensuring seamless communication across departments.

Additionally, the Wedding & Social Events Manager conducts property tours, hosts menu tastings, and supervises event execution to maintain Four Seasons’ high standards of client satisfaction. Participation in regular hotel staff meetings ensures smooth operations and alignment with the hotel’s service goals. An ideal candidate is creative, detail-oriented, and thrives in a fast-paced, client-focused environment while demonstrating strong interpersonal and sales skills. Proficiency in Delphi Sales and Catering software and Microsoft Office tools is important for managing communication and event details effectively.

This is a full-time role that requires flexibility to work on-site Tuesday through Saturday, with the ability to work evenings, weekends, and holidays as needed to fulfill job responsibilities. Four Seasons values diversity and inclusion, actively encourages minority groups, women, veterans, and individuals with disabilities to apply and fosters a culture founded on the Golden Rule, emphasizing respect and belonging. The package for this position includes competitive salary with comprehensive benefits and significant opportunities for professional growth within the Four Seasons organization.

Job Requirements

3-5 years of experience in wedding sales and servicing
College degree preferred
Proficient in English reading, writing and speaking
Proven record of strong selling and interpersonal skills
Creative with attention to detail
Ability to multitask and make decisions in a fast-paced environment
Experience using Delphi Sales and Catering software
Proficient in MS Word, Excel, Outlook, and Teams

Job Qualifications

3-5 years previous wedding sales and wedding servicing
College degree preferred
Excellent reading, writing and oral proficiency in the English language
Strong selling and interpersonal skills
High level of creativity and attention to detail
Ability to handle multiple tasks and make decisions in a fast paced client driven environment
Proficiency with Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use MS Outlook e-mail and Teams

Job Duties

Actively solicit new business and respond to inquiries with the intention of confirming profitable social catering business and achieving quarterly sales goals
Maintain an active trace/follow-up system on all inquiries and personal sales calls
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues
Finalize the requirements of confirmed bookings while maximizing food, beverage and rental revenue potential through upselling and ensuring effective communication both written (resumes, BEO's, daily reports) and personal contact with all departments for the success of the event
Ensure accuracy of banquet checks and provide bill review on completion of program or event
Conduct property tours and entertain planners of social events and weddings
Host menu tastings and planning visits
Supervise the execution of banquet events
Review all function space with banquet manager and when required head house attendant
Ensure satisfaction of client at the outset of all events
Plan and/or attend and/or participate in meetings with hotel staff including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Monthly Board of Operations