Wedding and Gift Registry Consultant, Full Time - North Michigan
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.15 - $26.40
Benefits
Day-1 medical benefits
Dental benefits
vision benefits
competitive pay
Paid Time Off
flexible holiday time-off
flexible scheduling
instant access to earned wages with PayActiv
Pet insurance
home insurance
auto insurance
401(k) plan options
bonus earning opportunities
growth potential opportunities
employee discount at Bloomingdale's and Macy's Stores
Job Description
Bloomingdale's is a renowned department store chain known for its fashionable and aspirational approach to retail. With a commitment to making fashion personal, fun, and approachable, Bloomingdale's has carved out a unique space in the world of retail with a mission to inspire customers to use style as a form of creative energy in their everyday lives. The company emphasizes an inclusive work environment where every colleague's voice is heard, and diversity in background, thought, and opinion is welcomed. Bloomingdale's operates with passion, collaboration, and an entrepreneurial spirit, contributing to a dynamic and vibrant workplace culture. Employees benefit from a... Show More
Job Requirements
- High school diploma or equivalent required
- 1-2 years related experience
- Prior Home Store related experience and/or training preferred
- Exceptional customer service skills required
- Professional and outgoing demeanor
- Exceptional communication skills with ability to engage in conversation
- Curious mind-set for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team in a learning environment
- Ability to work a flexible schedule based on department and company needs
- Proficient in use of computers including Microsoft Office and the Internet
- Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
- Frequent use of computers and other technology necessary to perform job functions including handheld equipment, cash register and ability to process register transactions
- Frequently lift/move up to 25lbs
Job Qualifications
- High school diploma or equivalent required
- 1-2 years related experience
- Prior Home Store related experience and/or training preferred
- Exceptional customer service skills required
- Professional and outgoing demeanor
- Exceptional communication skills with ability to engage in conversation
- Curious mind-set for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team in a learning environment
- Ability to work a flexible schedule based on department and Company needs
- Proficient in use of computers including Microsoft Office and the Internet
Job Duties
- Engage and welcome customers to the Gift Registry Department
- Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer
- Become a product knowledge expert, understanding features and benefits of product especially in the Home Department
- Be an expert on product and style and have a confident fashion voice
- Commit to building customer relationships and loyalty through the maintenance of a client book
- Drive loyalty program by selling both applications and enrollments
- Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust
- Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs
- Manage customer interactions coming in through multiple online platforms
- Work in a fast-paced environment, handle multiple priorities and learn new procedures
- Use technology to deliver the customer experience and build registry value
- Meet regularly with Supervisor to review goals and best practices
- Meet or exceed registry and business goals
Job Location
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