Wedding and Gift Registry Consultant, Full Time - Chestnut Hill
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Day-1 medical benefits
Dental Insurance
vision benefits
competitive pay
Paid Time Off
flexible holiday time-off
flexible scheduling
instant access to earned wages with PayActiv
enhanced benefits: pet, home and auto insurance
401(k) plan options
bonus earning opportunities
growth potential opportunities
employee discount at Bloomingdale's and Macy's Stores
Job Description
Bloomingdale's is a renowned retail company known for making fashion personal, fun, aspirational, yet approachable. The company is dedicated to inspiring customers to make style a source of creative energy in their lives, creating a unique shopping experience that embraces diversity of background, thought, and opinion. With a passionate, driven, entrepreneurial, and collaborative workforce, Bloomingdale's fosters a culture where every colleague's voice is valued regardless of their position. The store offers various benefits, including day-one medical, dental, and vision coverage for eligible colleagues, competitive pay, paid time off, flexible holiday time-off and scheduling, instant access to earned wages via PayActiv,... Show More
Job Requirements
- High school diploma or equivalent required
- 1-2 years related experience
- Prior Home Store related experience and/or training preferred
- Exceptional customer service skills required
- Professional and outgoing demeanor
- Exceptional communication skills with ability to engage in conversation
- Curious mind-set for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team in a learning environment
- Ability to work a flexible schedule based on department and Company needs
- Proficient in use of computers including Microsoft Office and the Internet
Job Qualifications
- High school diploma or equivalent required
- 1-2 years related experience
- Prior Home Store related experience and/or training preferred
- Exceptional customer service skills required
- Professional and outgoing demeanor
- Exceptional communication skills with ability to engage in conversation
- Curious mind-set for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team in a learning environment
- Ability to work a flexible schedule based on department and Company needs
- Proficient in use of computers including Microsoft Office and the Internet
Job Duties
- Engage and welcome customers to the Gift Registry Department
- Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer
- Become a product knowledge expert, understanding features and benefits of product especially in the Home Department
- Be an expert on product and style and have a confident fashion voice
- Commit to building customer relationships and loyalty through the maintenance of a client book
- Drive loyalty program by selling both applications and enrollments
- Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust
- Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs
- Manage customer interactions coming in through multiple online platforms
- Work in a fast-paced environment, handle multiple priorities and learn new procedures
- Use technology to deliver the customer experience and build registry value
- Meet regularly with Supervisor to review goals and best practices
- Meet or exceed registry and business goals
Job Location
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