Warehouse Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
short-term disability
long-term disability
Life insurance
Annual bonus
401(k) match
Paid Time Off

Job Description

RealCold is a dynamic company established in 2022, specializing in the food cold chain sector. Recognizing the unmet needs in this industry, RealCold has rapidly grown by leveraging strategic high-growth locations and state-of-the-art facilities. The company's offerings include not only traditional cold storage programs but also diverse value-added services such as direct-to-consumer (DTC) solutions. RealCold stands out as a collaborative and integrated provider catering to food retailers, producers, and distributors across the United States. Its platform operates a national, omni-channel network that combines traditional storage options with comprehensive DTC programs, reaching the majority of U.S. consumers within one to two-day ground delivery service.

RealCold's mission emphasizes a highly bespoke, customer-centric approach, ensuring customized solutions that align with the unique requirements of its clients. The company fosters efficiency, safety, and quality in every aspect of its operations, reflecting its commitment to excellence and innovation in cold chain logistics.

The Warehouse Supervisor role at RealCold is vital to the smooth and effective operations within one of its cold storage facilities. This position involves directing and coordinating the daily responsibilities of the warehouse team to optimize processes, guarantee safety compliance, and maintain product quality. As a salaried, exempt position, the Warehouse Supervisor will supervise and coordinate the storage and distribution processes, ensuring that orders are fulfilled efficiently and accurately. The role demands strong leadership skills to cultivate a positive work environment and healthy team culture, working collaboratively with other team members. The supervisor also plays a key role in promoting a culture of safety and continuous improvement in warehouse operations.

Key responsibilities include assigning personnel to daily tasks, coaching and administering corrective actions when necessary, monitoring attendance and performance, and fostering flexibility through cross-training. The Warehouse Supervisor also supports food safety objectives by maintaining and enhancing the SQF (Safe Quality Food) system in the facility. This role requires involvement in production scheduling, resource allocation, record-keeping, safety compliance investigations, and reporting to leadership. Familiarity with warehouse machinery such as forklifts and pallet jacks is essential, along with a capacity to resolve employee issues and maintain open communication channels at all organizational levels.

Working in a fast-paced cold storage environment requires the Warehouse Supervisor to be adaptable, detail-oriented, and dedicated to upholding the highest standards of operational excellence and customer service. This position offers a unique opportunity to contribute to a growing company committed to innovation in food cold chain logistics and to lead a highly skilled warehouse team towards achieving shared goals.

Job Requirements

  • must be able to pass a background check
  • must be flexible and able to work overtime
  • must be willing to work weekends and evenings
  • ability to work well under pressure
  • dress code is relaxed with safety rules
  • comfortable, closed-toe shoes required

Job Qualifications

  • minimum three years of distribution or warehouse experience
  • one year of supervisory experience
  • experience in a cold storage facility a plus
  • experience with forklift, pallet jack, and high reach forklift
  • experience with warehouse management systems
  • extensive knowledge of operations and production management
  • ability to work in a team environment
  • dedication to providing world-class customer service
  • high degree of professionalism and interpersonal skills
  • proficiency in Microsoft Office tools
  • excellent written and verbal communication skills
  • ability to communicate at all organizational levels
  • ability to interpret financial data
  • excellent organizational skills and attention to detail
  • reliable transportation
  • great work ethic
  • ability to listen and take direction agreeably
  • punctual and reliable

Job Duties

  • promote a safety culture throughout the facility
  • assign warehouse personnel to specific duties daily
  • instill a sense of urgency to meet customer schedules
  • coach and administer corrective action as necessary
  • monitor employee attendance and job performance
  • develop flexibility through cross training
  • ensure adequate resources to achieve food safety objectives
  • train new employees on warehouse functions
  • plan production schedules and resource allocation
  • track and send reports to leadership
  • track warehouse activities including sales and purchasing
  • investigate accidents according to procedures
  • assist operations or general manager as needed
  • ensure food safety compliance
  • work with machinery and material handling equipment
  • resolve employee issues and maintain communication
  • perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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