Walnut Creek - Shift Supervisor

Philz Coffee is more than just a coffee shop; it is a vibrant community dedicated to building culture and creating meaningful connections through exceptional coffee experiences. Founded with a mission to better people's days one cup at a time, Philz is known for its unique approach to handcrafted coffee and outstanding customer service. At Philz, the values of warmth, authenticity, kindness, positivity, and passion form the core of everything the company does. These principles are not just words but are actively embodied by every team member, shaping a welcoming environment for both employees and customers alike.

Philz operates as a fast-paced, dynamic food and beverage company that thrives on fostering a lively and inclusive workspace where creativity and individuality are celebrated. The company strongly supports flexibility and encourages employees to bring their true selves to work, creating a culture that prioritizes well-being and community connection. By focusing on exceptional service and quality, Philz has built a loyal customer base and continues to grow its impact in the coffee industry.

The role of a Team Lead (Shift Supervisor) at Philz is an exciting opportunity for individuals passionate about people, leadership, and top-notch customer service. As a Team Lead, you will be responsible for supervising daily shift activities and supporting an energetic team of baristas. This leadership role is pivotal in driving the success of each store by motivating and inspiring team members, ensuring superior service and drink quality, and fostering an atmosphere of kindness and authenticity. You'll serve as a role model by crafting each cup with skill, running shifts smoothly, and building strong relationships with customers and the local community.

Your responsibilities include managing team dynamics by placing the right people in suitable roles at the right times to maximize efficiency and customer satisfaction. You will monitor performance metrics of your team, support in training new hires, and assist store leaders with administrative duties and operational goals. Additionally, you will help maintain Philz’s safety standards and promote the company’s core values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

Philz values diversity and inclusivity, offering a workplace where flexibility and individual expression are encouraged, making it an enriching environment for personal and professional growth. Supervisory experience in a fast-paced food and beverage setting is preferred, but a passion for people and eagerness to learn are highly valued. This role provides a competitive hourly wage ranging from $22.55 to $24.55, with additional tip earnings averaging $7.00 per hour, making it an attractive opportunity for those looking to grow within the company.

Benefits at Philz include comprehensive medical, dental, and vision insurance, company-paid life insurance, a 401(k) plan with company match, commuter benefits, and mental health support. Employees also enjoy holiday pay, paid vacation and sick time, team member discounts, free drinks, discounted beans, Philz swag, and professional growth opportunities.

Becoming a Team Lead at Philz offers a chance to lead a passionate team in a company that truly cares about its people and community, all while advancing your career in a supportive, values-driven environment.