Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
employee wellness program

Job Description

Riverside Health System, located in Newport News, Virginia, is a leading healthcare provider dedicated to delivering exceptional care and services to its community. With a strong commitment to improving the health and well-being of the individuals it serves, Riverside offers a supportive and collaborative work environment that encourages professional growth and excellence. The health system is known for its patient-centered approach and comprehensive medical services, making it a trusted institution for both patients and employees alike.

In this role, the Waitstaff is a vital part of Riverside Health System's dining services team, responsible for enhancing the dining experience of ... Show More

Job Requirements

  • High school diploma or GED (preferred)
  • 1 year customer service experience in a hospitality environment (preferred)
  • Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 days (required)
  • Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 days (required)

Job Qualifications

  • High School Diploma or GED (preferred)
  • 1 year customer service in a hospitality environment (preferred)
  • Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days (required)
  • Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days (required)

Job Duties

  • Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
  • Understand and is sensitive to the needs and preferences of our seniors and their guests, and professionally handle all requests or concerns regarding meal service as they arise
  • Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
  • Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team
  • Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned
  • Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
  • Exhibit knowledge of menu details and resident accounting procedures
  • Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
  • Adhere to all quality controls as it pertains to Dining Services
  • Follow Policies and Procedures
  • Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation
  • Follow proper technique for serving and clearing tables
  • Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
  • Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
  • Utilize time management appropriately to complete assigned duties
  • Is punctual and prepared to work in facility approved uniform for all scheduled shifts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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