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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $16.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Meals
Training and Development
Employee Discounts
Job Description
Stratford is a distinguished dining establishment known for its commitment to providing exceptional table service within its elegant dining room and kitchen environment. As a part of a dedicated hospitality team, Stratford emphasizes meticulous attention to cleanliness, hygiene, and customer satisfaction to ensure a superior dining experience for its members and their guests. Stratford maintains a professional and welcoming atmosphere while adhering to established community policies and procedures to uphold the highest standards of service and operational excellence.
The role of a Stratford Wait Staff employee is vital to the restaurant's success, combining customer-facing service responsibilities with behind-the-scenes ta... Show More
The role of a Stratford Wait Staff employee is vital to the restaurant's success, combining customer-facing service responsibilities with behind-the-scenes ta... Show More
Job Requirements
- Ability to read, write and speak English
- ability to perform simple arithmetic
- ability to follow oral instructions in English
- must be able to lift and carry a 50-pound service tray for 50 feet
- must be able to bend and pick up items from the floor, reach above head to remove items from shelf
- ability to work in close cooperation with members, guests and staff with courtesy, tact, and graciousness
Job Qualifications
- Fundamental understanding of hospitality, customer service, table service technique, personal hygiene, and professional appearance
- ability to read, write and speak English
- ability to perform simple arithmetic
- ability to follow oral instructions in English
- ability to interpret and explain the menu, answer or refer questions, coordinate the meal service process, and respond to requests
- ability to work cooperatively with members, guests and staff with courtesy, tact, and graciousness
Job Duties
- Takes orders, provides service, and requested items both graciously and courteously
- assists in maintaining a high level of customer service for members and their guests
- sets up room trays for nursing staff to deliver to members rooms
- abides by all established community policies, procedures, and rules including attendance
- maintains established standards of personal hygiene and cleanliness, always in appropriate uniforms
- attends in-service training and educational seminars as assigned
- maintains safe and sanitary conditions of work areas for employees as well as members
- responsible for setting tables and maintaining workstations according to policies and procedures
- communicates effectively any and all menu selections, specials, and requests
- completes all assigned side work including filling salt and pepper shakers, sugar container, cleaning and replacing stock in a timely manner
- performs specific work duties and responsibilities as assigned by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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