Waitstaff ALF - Oak Bridge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Uniform allowance
Employee Meals
Training and Development
Employee Discounts

Job Description

Stratford is a distinguished dining establishment known for its commitment to providing exceptional table service within its elegant dining room and kitchen environment. As a part of a dedicated hospitality team, Stratford emphasizes meticulous attention to cleanliness, hygiene, and customer satisfaction to ensure a superior dining experience for its members and their guests. Stratford maintains a professional and welcoming atmosphere while adhering to established community policies and procedures to uphold the highest standards of service and operational excellence.

The role of a Stratford Wait Staff employee is vital to the restaurant's success, combining customer-facing service responsibilities with behind-the-scenes tasks that keep the dining room and kitchen running smoothly. Employees in this role are accountable for taking orders, delivering courteous and prompt service, and assisting with food preparation and room tray setups for nursing staff to serve members efficiently. The wait staff must maintain personal hygiene standards and wear appropriate uniforms to represent the Stratford brand professionally.

This position requires employees to actively participate in training sessions, maintain safe and sanitary work conditions, and communicate effectively about menu options and specials. Stratford values team cooperation and expects its wait staff to complete side duties such as replenishing condiments and tidying workstations promptly to optimize member service without interruption. Physical demands include standing, walking, lifting service trays, and working at heights, emphasizing stamina, balance, and mobility.

Stratford recruits individuals who are passionate about hospitality and providing high-quality customer service in a refined setting. While prior formal experience or knowledge is not mandatory, candidates must understand essential hospitality concepts, demonstrate good communication skills, and possess the ability to work gracefully under pressure. The role provides an excellent opportunity to develop a career in the hospitality industry with a facility that prioritizes member satisfaction and professional growth. Employment type and salary details are typically discussed during the hiring process, with a focus on offering competitive compensation aligned with industry standards.

Job Requirements

  • Ability to read, write and speak English
  • ability to perform simple arithmetic
  • ability to follow oral instructions in English
  • must be able to lift and carry a 50-pound service tray for 50 feet
  • must be able to bend and pick up items from the floor, reach above head to remove items from shelf
  • ability to work in close cooperation with members, guests and staff with courtesy, tact, and graciousness

Job Qualifications

  • Fundamental understanding of hospitality, customer service, table service technique, personal hygiene, and professional appearance
  • ability to read, write and speak English
  • ability to perform simple arithmetic
  • ability to follow oral instructions in English
  • ability to interpret and explain the menu, answer or refer questions, coordinate the meal service process, and respond to requests
  • ability to work cooperatively with members, guests and staff with courtesy, tact, and graciousness

Job Duties

  • Takes orders, provides service, and requested items both graciously and courteously
  • assists in maintaining a high level of customer service for members and their guests
  • sets up room trays for nursing staff to deliver to members rooms
  • abides by all established community policies, procedures, and rules including attendance
  • maintains established standards of personal hygiene and cleanliness, always in appropriate uniforms
  • attends in-service training and educational seminars as assigned
  • maintains safe and sanitary conditions of work areas for employees as well as members
  • responsible for setting tables and maintaining workstations according to policies and procedures
  • communicates effectively any and all menu selections, specials, and requests
  • completes all assigned side work including filling salt and pepper shakers, sugar container, cleaning and replacing stock in a timely manner
  • performs specific work duties and responsibilities as assigned by supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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