Waitress / Waiter

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

Flexible
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Benefits

competitive hourly wage
flexible scheduling
Employee meal discounts
Training and development opportunities
supportive work environment

Job Description

GRO Restaurant Group Inc. dba Golden Corral is a well-established franchise organization recognized for its commitment to providing pleasurable dining experiences while maintaining affordability. Golden Corral operates numerous restaurants across the United States, offering a welcoming environment where guests can enjoy a variety of quality meals in a buffet-style setting. As a franchise, each location is independently owned and operated, ensuring a localized approach to hospitality and customer service while benefiting from the strong brand reputation and operational expertise of the larger Golden Corral system.

This particular franchise location is currently seeking energetic and friendly individuals to join their team as Servers. The employment type is hourly, with a competitive wage ranging from $15.00 to $25.00 per hour. The core responsibility of the Server is to embody and deliver Golden Corral's mission of making pleasurable dining affordable to every guest. This role requires not only a positive and professional attitude but also a strong dedication to hospitality, which is the most vital aspect of the Server’s duties.

Servers at Golden Corral are expected to uphold high standards of guest satisfaction by actively engaging with customers, ensuring that every visit results in a positive experience worthy of return. This is accomplished by following the established Eight Steps of Service, which guide the consistent delivery of attentive and heartfelt service. The Server acts as the face of the restaurant, practicing positive public relations by creating an inviting and inclusive dining atmosphere for all patrons. Awareness of guests' needs and the ability to respond with enthusiasm and knowledge about the menu, promotions, and new offerings are essential for success.

In addition to hospitality, operational excellence is crucial. Servers must thoroughly understand product specifications to ensure that the guests’ receipts accurately reflect their dining selections. Responsibilities include performing both opening and closing procedures, completing assigned side work duties, and promptly reporting any equipment or facility issues to management. Knowledge of proper table bussing procedures and adherence to safe work practices help maintain a smooth workflow and a safe environment for both team members and guests.

Cleanliness is another key responsibility. Servers are expected to follow a strict duty roster that meets all cleanliness, service, and quality standards. Compliance with local health department laws is mandatory to uphold the restaurant’s reputation for food safety and sanitation.

Joining the Golden Corral team at this franchise location means becoming part of a vibrant work environment that supports teamwork and continuous improvement. Successful candidates will be supported with training and development opportunities, enabling them to grow their skills and contribute significantly to guest satisfaction. This role is perfect for individuals who enjoy working in a dynamic hospitality setting, who value engaging with diverse clientele, and who strive to make a meaningful impact through excellent service.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Strong communication skills
  • Ability to stand and walk for extended periods
  • Customer-oriented attitude
  • Ability to work flexible shifts including weekends and holidays
  • Basic understanding of health and safety regulations

Job Qualifications

  • Previous experience as a server or in a similar role preferred
  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food service and safety practices
  • Positive attitude and enthusiasm for customer service
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service
  • Practices positive public relations by ensuring the restaurant is welcoming and inclusive
  • Aware of guests' needs and works to make the guests' experience pleasurable
  • Shows enthusiasm and knowledge about new products and special promotions
  • Promotes teamwork by assisting other Servers
  • Thoroughly understands product specifications and ensures guests' receipts match the number of guests dining
  • Performs opening and closing procedures and side work duties
  • Brings equipment and facility problems to the attention of the Manager
  • Familiar with correct table bussing procedures
  • Follows safe work practices to ensure personal safety and the safety of coworkers and guests
  • Performs duty roster and meets cleanliness, service, and quality standards
  • Follows local health department laws

Job Criteria

Experience

No experience required


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