Bloomingdale’s logo

Waiter/Waitress - Restaurant, Full Time - Century City

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.40 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible schedule
401(k) Plan
Employee Discounts

Job Description

Bloomingdale's is a renowned American department store known for its commitment to offering a unique and personalized shopping experience. Established as a prominent player in the retail industry, Bloomingdale's combines fashion, style, and exceptional customer service to create an aspirational yet approachable environment. The company prides itself on making fashion personal and fun while guiding and inspiring customers to express their creativity through style. Bloomingdale's stands out as a destination that is like no other store in the world, offering diverse and innovative products across fashion, accessories, and home goods. Embracing diversity and fostering a culture of collaboration and entrepreneurship, Bloomingdale's encourages all colleagues to have a voice in the company's leadership and contribute meaningfully at every level.

The role of a Server at Bloomingdale's is a vital part of enhancing the overall customer experience, especially within the store's restaurant settings. Servers at Bloomingdale's are responsible for delivering exceptional service that reflects the company's mission and values. Whether customers are enjoying the world-famous frozen yogurt or dining with friends in a stylish and comfortable atmosphere, the server plays a critical role in making each visit memorable. This role requires not only a passion for customer service but also knowledge of the menu items, including portions, ingredients, and any allergy-related information. Servers are expected to provide attentive, friendly, and professional assistance, ensuring that every guest feels welcomed and valued.

A Bloomingdale's Server must be adept at handling a fast-paced environment, managing multiple priorities simultaneously, and learning new procedures as needed. The position involves taking accurate orders using the restaurant’s ordering system and understanding the concept of "coursing" to effectively upsell menu selections, contributing to both customer satisfaction and store profitability. Attention to detail, excellent communication skills, and a customer-first mindset are essential for success in this role. The company supports its employees with competitive pay, comprehensive benefits including medical, dental, and vision insurance from day one, paid time off, flexible scheduling, and opportunities for growth and bonuses based on performance. Servers also receive employee discounts at Bloomingdale’s and Macy’s stores, making this an attractive position for individuals motivated by customer service and career development in a vibrant retail environment.

Job Requirements

  • High school diploma or equivalent
  • Effective communication skills
  • Ability to read and interpret instructional materials
  • Flexible availability including days, evenings, weekends, and holidays
  • Ability to work in a fast-paced environment
  • Physical ability to stand and walk for prolonged periods
  • Ability to lift or move up to 25 pounds
  • Proficiency with computers and point of sale technology

Job Qualifications

  • High school diploma or equivalent required
  • Effectively communicate and present information in one-on-one and small group situations to customers
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Job Duties

  • Provide excellent service to ensure customer satisfaction
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
  • Understand typical "coursing" as well as its link to upselling
  • Take accurate food and drinks orders, using ordering system
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure

Job Criteria

Experience

Entry Level (1-2 years)


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