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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Job Description
TouchPoint Support Services is a dedicated hospitality organization operating under the broader Compass Healthcare umbrella, committed to creating memorable and meaningful experiences for patients, families, and visitors at Ascension Health hospitals across the United States. Based at Ascension Via Christi Village in Wichita, Kansas, TouchPoint plays a significant role in the healthcare environment, focusing on delivering exceptional service in food and beverage to support patient care and wellness. With a commitment to kindness, attention to detail, and quality, TouchPoint fosters a workplace culture that values compassion, inclusion, and the collective effort of its associates to promote healing and well-being for... Show More
Job Requirements
- High school diploma or equivalent
- prior healthcare or restaurant serving experience preferred
- availability to work part-time with flexible schedule including weekends and holidays
- ability to stand for extended periods
- good physical stamina
- willing to learn and undergo training
- commitment to confidentiality and professionalism
- ability to communicate effectively with diverse guests and staff
Job Qualifications
- Prior healthcare experience or restaurant serving experience preferred
- excellent communication skills
- ability to work flexible hours including weekends and holidays
- basic math skills for cash handling
- knowledge of food safety and sanitation
- ability to maintain confidentiality
- strong customer service orientation
- able to work both independently and as part of a team
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner, following established steps of service
- delivers food promptly and professionally
- maintains safe food handling and sanitation standards
- follows up periodically to assist with any additional needs or requests
- demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate combinations of food and drinks when requested
- accommodates reasonable requests and notes preferences
- demonstrates knowledge of specialized diets and allergens as needed
- communicates directly with back-of-the-house staff to ensure orders are delivered correctly and special requests accommodated
- exhibits exceptional communications skills and demonstrates ability to get along well with others
- remains flexible and patient when communicating with guests and staff
- collects tickets and follows proper cash-handling procedures
- promotes a clean, safe and neat environment for guests
- maintains a high level of sensitivity and confidentiality regarding personal or medical information
- promptly addresses complaints or issues and relays information to supervisor
- ensures dining room is properly set up prior to and after service period
- keeps area clean and neat while meeting established sanitation standards
- operates various equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- works with staff of other departments during special events and functions
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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