WAITER/WAITRESS (PART TIME)

Johns Creek, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

Job Description

Restaurant Associates, a division of Compass Group, is a leading provider of dining and event catering services recognized for its expertise in serving prestigious museums, performing arts centers, and corporations nationwide. Located at the Georgia Aquarium in Atlanta, Georgia, this part-time Waiter/Waitress position offers a dynamic opportunity for individuals passionate about hospitality and guest service. Known for its commitment to excellence and employee satisfaction, Restaurant Associates has been voted one of the best places to work according to Glassdoor's Employee Choice Awards. As part of this team, associates enjoy a supportive work environment that values professionalism, integrity, and continuous improvement. The company fosters diversity and equal opportunity employment, ensuring a fair and inclusive workplace for all team members.

The role of a Waiter/Waitress within Restaurant Associates at the Georgia Aquarium involves much more than just serving food. This position demands a high level of interaction with guests to ensure a positive dining experience. Responsibilities include greeting guests warmly, taking and delivering food and beverage orders efficiently, offering knowledgeable menu advice, and maintaining exceptional sanitation and safety standards. The position requires upholding strict food handling protocols and working closely with kitchen staff to address special requests or dietary restrictions. Strong communication skills and patience are fundamental, as the role involves resolving guest complaints and coordinating with various departments during special events. Scheduled for approximately 15 to 20 hours per week, the part-time nature of this role allows flexibility across varying days and hours, with additional details provided during the interview process. With a pay range between 17.50 to 20.00 dollars per hour, this position not only offers competitive compensation but also an opportunity for growth within a reputable hospitality company. Restaurant Associates values the contributions of its staff by offering comprehensive benefits such as retirement plans, health and wellness programs, and various insurance options. This position is also eligible for an employee referral bonus, encouraging current employees to recommend qualified candidates. Overall, this Waiter/Waitress role is ideal for those with prior experience in high-volume hospitality settings who are seeking a rewarding part-time hospitality career at an iconic location like the Georgia Aquarium.

Job Requirements

Prior server experience in a high-volume restaurant, cafe, or hospitality environment is preferred
ability to work flexible part-time hours
effective communication skills
adherence to food safety protocols
ability to handle cash transactions
must be able to stand and walk for extended periods
willingness to follow all company policies including safety procedures
ability to maintain confidentiality regarding guest information

Job Qualifications

Prior server experience in a high-volume restaurant, cafe, or hospitality environment is preferred
excellent communication and interpersonal skills
ability to work flexible hours including days and varying schedules
knowledge of food safety and sanitation standards
strong customer service orientation
ability to handle cash and follow proper procedures
comfortable using various food service equipment
capacity to work effectively in a team environment
high school diploma or equivalent preferred

Job Duties

Promptly and warmly greet guests in the dining room
takes food and beverages in an efficient manner, following established steps of service
delivers food promptly and professionally
maintains safe food handling and sanitation standards
follows up periodically to assist with any additional needs or requests
demonstrates complete understanding of menu items and ingredients
advises guests on appropriate combinations of food and drinks when requested
accommodates reasonable requests and notes preferences
demonstrates knowledge of specialized diets and allergens as needed
communicates directly with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated
exhibits exceptional communication skills and ability to get along well with others
remains flexible and patient when communicating with guests and staff
collects tickets and follows proper cash-handling procedures
promotes a clean, safe, and neat environment for guests
maintains a high level of sensitivity and confidentiality regarding personal or medical information
promptly addresses complaints or issues
relays relevant information or complaints directly to supervisor
ensures dining room is properly set up prior to and after service period
keeps area clean and neat meeting established sanitation standards
operates various equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
works with staff of other departments during special events and functions
performs other duties as assigned