WAITER/WAITRESS (ON CALL)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Occasions Caterers, located at 655 Taylor Street, Washington, DC, is a premier full-service catering company known for creating remarkable events since 1986. With over thirty years of experience, the company has built a reputation for excellence by focusing on custom menus, creative decor, expert event planning, and gracious service. Although the company has grown in size, it maintains a boutique approach that emphasizes personalized experiences tailored to meet each client’s unique style, taste, and vision. Occasions Caterers takes pride in crafting events through food, design, and hospitality that exceed expectations and delight guests in every way. This dedication has earned... Show More

Job Requirements

  • Three years of fine dining experience
  • ability to work on-call schedules with varying days and hours
  • ability to perform essential duties satisfactorily with or without reasonable accommodation
  • excellent customer service and communication skills
  • ability to maintain cleanliness and sanitation standards
  • capability to operate required equipment
  • willingness to work collaboratively in a team environment

Job Qualifications

  • Three years of fine dining experience
  • thorough knowledge of food and beverage service techniques
  • excellent communication and interpersonal skills
  • ability to work flexible, on-call schedules
  • strong attention to detail and professionalism
  • ability to handle cash transactions accurately
  • knowledge of food safety and sanitation standards
  • ability to operate catering and dining equipment
  • ability to maintain confidentiality and handle sensitive information

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner following established steps of service
  • Delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • Demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • Exhibits exceptional communication skills and demonstrates ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • Collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information
  • promptly addresses complaints or issues
  • relays relevant information or complaints directly to supervisor
  • Ensures that the dining room is properly set up prior to and after the service period
  • keeps area clean and neat while meeting established sanitation standards
  • Operates a variety of equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • Performs other duties as assigned

Job Location

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