Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Blakeford Senior Life, located at 11 Burton Hills Boulevard in Nashville, Tennessee, is a renowned senior living community dedicated to providing exceptional care and an enriching environment for its residents. As part of the Morrison Living family, a top hospitality company in the nation, Blakeford blends compassion with excellence to create a welcoming atmosphere where seniors can thrive. Morrison Living specializes in culinary and hospitality services tailored for healthcare and senior living communities, making them a leader in enhancing the quality of life through innovative dining experiences and attentive service. With a focus on nurturing meaningful relationships and providing personalized... Show More
Job Requirements
- Prior customer service experience required
- availability for varied shifts including evenings, weekends, and holidays
- ability to maintain high standards of food safety and sanitation
- ability to communicate effectively with guests and team members
- basic proficiency in operating dining room equipment
- ability to maintain confidentiality and professionalism
- must be able to perform job duties with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- prior customer service experience required
- strong communication and interpersonal skills
- ability to work a flexible schedule including evenings, weekends, and holidays
- knowledge of food safety and sanitation standards
- ability to work effectively in a team environment
- basic math skills for handling cash transactions
- friendly and professional demeanor
Job Duties
- Promptly and warmly greet guests in the dining room
- take food and beverage orders efficiently following established steps of service
- deliver food promptly and professionally maintaining safe food handling and sanitation standards
- follow up periodically to assist with additional guest needs or requests
- demonstrate complete understanding of menu items and ingredients and advise guests on appropriate food and drink combinations
- communicate directly with back-of-the-house staff to ensure correct order delivery and special request accommodations
- exhibit exceptional communication skills and maintain patience and flexibility when interacting with guests and staff
- collect tickets and follow proper cash-handling procedures
- promote a clean, safe and neat dining environment
- maintain confidentiality regarding personal or medical information
- promptly address guest complaints or issues and relay information to supervisors
- ensure dining room is properly set up before and after service periods
- operate equipment such as fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines
- work with staff of other departments during special events and functions
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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