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WAITER/WAITRESS (FULL TIME AND PART TIME)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Restaurant Associates is a premier foodservice and catering company offering exceptional dining experiences for prestigious venues, including museums, performing arts centers, and corporate settings. Recognized as an industry leader in hospitality, Restaurant Associates is committed to delivering impeccable service quality alongside innovative culinary offerings. The company is part of Compass Group, a global leader in foodservice management, and has earned accolades such as Glassdoor's Employee Choice Awards for being one of the best places to work. Known for its vibrant culture, emphasis on employee growth, and dedication to customer satisfaction, Restaurant Associates fosters an inclusive and supportive work environment for all its associates.

The WAITER/WAITRESS position available at the MIT Sloan Executive Education location in Cambridge, Massachusetts, is a vital role within this esteemed organization. This role accommodates both full-time and part-time schedules, primarily operating Monday through Friday with some potential night and weekend shifts. With a competitive fixed pay rate of $25.00 per hour, the position invites individuals with prior catering experience to join a dynamic team dedicated to excellence in food and beverage service.

In this role, the waiter or waitress is responsible for providing exceptional dining service, taking and delivering food and beverage orders efficiently, and maintaining high standards of sanitation and safety. The position requires a blend of interpersonal skills, professionalism, and attentiveness to guest needs, ensuring a welcoming and memorable dining experience for all patrons. The employee will engage with guests courteously, offer menu guidance, accommodate dietary preferences, and collaborate closely with kitchen staff to guarantee order accuracy.

Being a Restaurant Associates team member means working in a fast-paced yet rewarding environment where communication, teamwork, and guest satisfaction are paramount. The job includes setup and breakdown of the dining area, operating various equipment, and maintaining cleanliness throughout service. Employees are expected to adhere strictly to company policies regarding safety, hygiene, and equipment use, including proper handling of knives and hot items and compliance with uniform and safety protocols.

Restaurant Associates emphasizes employee well-being through comprehensive benefits packages available to both full-time and part-time workers. These include retirement plans, associate shopping programs, health and wellness initiatives, identity theft protection, and more. Full-time associates also receive additional coverage such as medical, dental, vision care, life insurance, and disability insurance. Flexibility, growth opportunities, and a supportive workplace culture make this waiter/waitress position an excellent choice for individuals seeking to build a career in hospitality within a renowned foodservice company.

Job Requirements

  • Prior catering experience preferred
  • availability to work full-time or part-time including nights and weekends
  • ability to stand for extended periods
  • basic math skills for cash handling
  • compliance with company safety and hygiene standards
  • legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • prior catering or food service experience
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation practices
  • ability to handle multiple tasks efficiently
  • customer service orientation

Job Duties

  • Promptly and warmly greet guests in the dining room
  • take food and beverage orders efficiently
  • deliver food promptly and professionally
  • maintain safe food handling and sanitation standards
  • demonstrate knowledge of menu items and ingredients
  • advise guests on food and drink combinations
  • accommodate dietary needs and allergens
  • communicate with kitchen staff to ensure order accuracy
  • collect tickets and follow cash-handling procedures
  • promote a clean and safe dining environment
  • promptly address guest complaints or issues
  • set up and clean dining area before and after service
  • operate equipment including coffee machines and soda dispensers
  • collaborate with other departments during special events
  • perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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