WAITER/WAITRESS (FULL TIME)

Compass Group is a world leader in foodservice management and hospitality solutions, operating in numerous countries and serving a wide spectrum of industries including healthcare, education, business and industry, sports and leisure, and defense. A global powerhouse in the foodservice sector, Compass Group focuses on providing quality, safety, and sustainability while creating vibrant and engaging customer experiences. With its commitment to innovation, community involvement, and environmental stewardship, Compass Group is dedicated to creating enriching moments through its hospitality services. As part of this global group, TouchPoint Support Services embodies the company’s mission by delivering hospitality specifically within healthcare settings, focusing on patients, families, and visitors to Ascension Health hospitals across the United States. TouchPoint’s dedication lies in creating moments that matter by ensuring that every interaction contributes positively to the healing environment, supporting the wellness journey of its guests.

Situated at Alexian Village Tennessee in Signal Mountain, this full-time position for a Waiter/Waitress offers a rewarding opportunity within a compassionate team. The chosen candidate will play a vital role in the foodservice operations, taking food and beverage orders, serving meals efficiently, and providing stellar customer service to ensure guest satisfaction in a healthcare dining environment. This role necessitates a warm and attentive demeanor, with an emphasis on maintaining high standards of food safety and hygiene. The work schedule encompasses varying days and hours, including weekends and holidays, demanding open availability and flexibility. Compensation is set at a fixed pay rate of $15.00 per hour.

This Waiter/Waitress position requires the ability to interact respectfully and respectfully with patients, families, and visitors, ensuring a positive dining experience that supports the overall mission of improved health outcomes. Candidates are expected to have at least one year of prior experience in a similar server role, enabling them to understand and anticipate guest needs effectively. The job involves upholding strict sanitation and safety protocols, demonstrating comprehensive knowledge of menu items and special dietary requirements including allergens, and maintaining confidentiality regarding personal or medical information. Candidates will also collaborate closely with kitchen staff to ensure accurate and timely order delivery and handle guest concerns promptly by escalating issues to supervisors as necessary. Further responsibilities include maintaining the cleanliness and setup of the dining area, operating various equipment safely, and assisting with special events and functions to support the larger team.

Joining TouchPoint means becoming part of an organization committed not just to service excellence, but also to fostering an environment of growth, team spirit, and professional development. The company offers extensive benefits which include medical, dental, and vision coverage, retirement plans, wellness programs, and various voluntary benefits. Its inclusive culture honors diversity and equal opportunity, ensuring that every associate is valued and empowered. The long-standing reputation of Compass Group, combined with the mission-driven focus of TouchPoint, creates a workplace where associates can thrive while making a meaningful difference in the lives of the vulnerable and underserved populations served by Ascension Health hospitals.