Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Unidine is a leading hospitality company specializing in food and nutrition services within healthcare settings. As a part of Compass Group, the global leader in foodservice management, Unidine is dedicated to creating memorable dining experiences that enhance lives and improve well-being. The company operates in numerous healthcare and senior living communities across the United States, focusing on quality, innovation, and outstanding customer service. Unidine integrates culinary expertise with a patient-centered approach, ensuring that every meal supports the nutritional needs and preferences of those they serve. Their commitment to a supportive work environment and robust benefits package makes them a top... Show More
Job Requirements
- Prior customer service experience
- ability to perform essential job functions with or without reasonable accommodation
- availability to work a full-time schedule with varying days and hours
- basic math skills for handling cash transactions
- strong attention to detail and a professional demeanor
- commitment to upholding food safety and sanitation standards
Job Qualifications
- Prior customer service experience
- strong communication and interpersonal skills
- knowledge of food safety and sanitation standards
- ability to handle cash transactions accurately
- understanding of menu items, dietary restrictions, and allergens
- ability to work effectively in a team environment
- flexibility to work varying shifts
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner, following established steps of service
- Delivers food promptly and professionally
- maintains safe food handling and sanitation standards
- follows up periodically to assist with any additional needs or requests
- Demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate combinations of food and drinks when requested
- accommodates reasonable requests and notes preferences
- demonstrates knowledge of specialized diets and allergens
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
- Exhibits exceptional communications skills and demonstrates ability to get along well with others
- remains flexible and patient when communicating with guests and staff
- Collects tickets and follow proper cash-handling procedures
- Promotes a clean, safe and neat environment for guests
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- Promptly addresses complaints or issues
- relays relevant information or complaints directly to supervisor
- Ensures that the dining room is properly set up prior to and after the service period
- keeps area clean and neat while meeting established sanitation standards
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- Works with staff of other departments to perform job duties during special events and functions
- Performs other duties as assigned
Job Location
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