Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
paid parking
Staff meals
Paid Time Off
sick leave
Free Meals
Uniform and laundering service
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Compass Group is a global leader in foodservice management and hospitality, operating a wide network of venues across various sectors including corporate, healthcare, education, and leisure. As a dynamic and innovative company, Compass Group prides itself on delivering exceptional dining experiences tailored to each client and customer. Their subsidiary, Flik Hospitality Group, focuses on crafting unique culinary experiences with a dedication to food, service, and sustainability. Within this vast organization, the Emirates Lounge at Los Angeles International Airport (LAX) stands out as a premier airport lounge offering first-class amenities and services to discerning travelers. Located at 380 World Way, Los... Show More
Job Requirements
- Previous customer service experience required
- previous airport lounge service experience required
- ability to communicate effectively
- ability to handle cash transactions
- ability to stand for extended periods
- willingness to work varying days and hours
- legal eligibility to work in the United States
Job Qualifications
- Previous customer service experience
- previous airport lounge service experience
- knowledge of food safety and sanitation standards
- strong communication skills
- ability to work well in a team
- ability to remain flexible and patient in a customer service environment
- knowledge of menu items and dietary restrictions
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner, following established steps of service
- delivers food promptly and professionally
- maintains safe food handling and sanitation standards
- follows up periodically to assist with any additional needs or requests
- demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate combinations of food and drinks when requested
- accommodates reasonable requests and notes preferences
- communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
- exhibits exceptional communication skills and demonstrates ability to get along well with others
- remains flexible and patient when communicating with guests and staff
- collects tickets and follows proper cash-handling procedures
- promotes a clean, safe and neat environment for guests
- maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- promptly addresses complaints or issues
- relays relevant information or complaints directly to supervisor
- ensures that the dining room is properly set up prior to and after the service period
- keeps area clean and neat while meeting established sanitation standards
- operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- works with staff of other departments to perform job duties during special events and functions
- performs other duties as assigned
Job Location
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