WAITER/WAITRESS (FULL and PART TIME)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Benefits

Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Compass Group is a global leader in food service management and support services, dedicated to delivering exceptional dining experiences across various sectors including education, business and industry, healthcare, and sports and leisure. At Compass Group, the focus is on providing high-quality food, superior service, and creating a welcoming atmosphere wherever they operate. The company employs thousands of professionals worldwide and is known for its commitment to diversity, inclusion, and opportunities for career advancement. Their Worcester Polytechnic location offers dynamic, fast-paced environments that cater to a diverse crowd, including students, faculty, and staff, providing nutritious and enjoyable meals in an educational... Show More

Job Requirements

  • At least one year of waiter/waitress experience preferred
  • ability to work full-time or part-time with open availability
  • ability to maintain food safety and sanitation standards
  • strong communication skills
  • ability to handle cash transactions accurately
  • ability to maintain confidentiality of sensitive information
  • ability to work in a fast-paced environment
  • ability to stand for extended periods
  • high school diploma or equivalent required

Job Qualifications

  • At least one year of waiter/waitress experience preferred
  • knowledge of food handling and sanitation standards
  • good communication and interpersonal skills
  • ability to work in a team environment
  • customer service oriented
  • ability to understand menu items and accommodate special dietary needs
  • cash handling experience
  • ability to operate dining room equipment
  • flexibility to work varying hours and shifts
  • high school diploma or equivalent

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communication skills and ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information
  • promptly addresses complaints or issues and relays information to supervisor
  • ensures that the dining room is properly set up prior to and after service
  • operates equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
  • works with other departments during special events and functions
  • performs other duties as assigned

Job Location

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