WAITER/WAITRESS

New Rochelle, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $22.00

Work Schedule

Flexible

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance/AD

Disability insurance

Commuter Benefits

Employee assistance program

flexible spending accounts

Job Description

CulinArt is a distinguished leader in the food service industry, operating more than 250 dining facilities across the United States. Established in 1969, what sets CulinArt apart is its dedication to providing exceptional dining experiences in a wide variety of environments including corporations, law and financial services firms, independent schools, colleges and universities, graduate schools, long-term care facilities, and entertainment venues. CulinArt prides itself on its mission to not only deliver high-quality dining services but also to foster career growth opportunities for all of its team members. The company's innovative approach and continuous striving for excellence have earned it a reputation as a pioneering force in the culinary and hospitality sectors. It boasts a diverse clientele, including many Fortune 500 companies and prestigious educational institutions, offering broad opportunities for employees to expand their careers within multiple industries and geographic locations.

The Village Club Grillroom, located at 318 Lakeville Road in Great Neck, NY, is currently seeking enthusiastic and dedicated individuals to join their team as Waiter/Waitress on a full-time or part-time basis. This role offers an hourly pay range of $18.00 to $22.00, making it an excellent opportunity for those passionate about hospitality and customer service. The schedule is flexible, covering Monday through Sunday from 9:00 am to 10:00 pm, with specific hours and days to be confirmed during the interview process.

As a Waiter or Waitress at The Village Club Grillroom, you will be the frontline ambassador representing CulinArt's commitment to impeccable service and dining excellence. This position involves taking food and beverage orders, efficiently delivering items to guests, and ensuring a positive and welcoming atmosphere. Employees will learn to expertly navigate menu items, including understanding ingredients and accommodating special dietary requests to enhance guest satisfaction. The role also requires collaboration with the kitchen and support staff to ensure seamless dining experiences and adherence to food safety and sanitation standards.

In addition to direct guest service, the Waiter/Waitress will maintain vigilance over the dining area’s cleanliness, set up and break down service areas, and operate various equipment pertinent to daily operations. Exceptional communication skills are vital to this role, as well as the ability to resolve concerns quickly and professionally, demonstrating patience and flexibility. CulinArt values diversity, equity, and inclusion, welcoming applicants from all backgrounds and emphasizing a supportive workplace culture. The company also offers comprehensive benefits to employees, including retirement plans, health and wellness programs, pet insurance, and voluntary benefits, to promote overall associate well-being.

This role is ideal for candidates seeking either a full-time or part-time position where there is room to grow and develop within a reputable and supportive company. Training is provided for those without prior experience, reflecting CulinArt’s commitment to fostering talent and enabling success for all team members. If you are passionate about hospitality and enjoy creating memorable dining experiences, joining The Village Club Grillroom under the CulinArt umbrella can be a rewarding career move.

Job Requirements

Ability to perform the essential functions of the position with or without reasonable accommodation
willingness to work full-time or part-time hours, including varied shifts Monday through Sunday between 9:00 am and 10:00 pm
reliable transportation to the location if applicable
compliance with company policies and safety standards
ability to handle physically demanding tasks such as standing and walking for extended periods
strong customer service orientation
respect for diversity and inclusion principles

Job Qualifications

High school diploma or equivalent preferred
previous experience in a waiter/waitress or customer service role is an advantage but not required
strong communication and interpersonal skills
ability to work flexible hours including weekends and evenings
knowledge of food safety and sanitation standards is beneficial
ability to work well in a team environment
basic math skills for handling transactions
willingness to learn and be trained

Job Duties

Promptly and warmly greet guests in the dining room
take food and beverage orders efficiently, following established service steps
deliver food promptly and professionally while maintaining safe food handling and sanitation standards
follow up periodically to assist with additional guest needs or requests
demonstrate thorough understanding of menu items and ingredients, advise guests on food and drink combinations, and accommodate special dietary requests
communicate effectively with back-of-house staff to ensure accuracy of orders and accommodate special requests
exhibit exceptional communication skills and maintain positive relationships with guests and staff
collect tickets and follow proper cash-handling procedures
promote a clean, safe, and neat dining environment
maintain confidentiality regarding guest information
address complaints promptly and communicate concerns to supervisors
set up and clean dining areas before and after service
operate equipment such as fire extinguishers, telephones, and beverage machines
collaborate with other departments during special events and functions
perform other duties as assigned