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WAITER/WAITRESS

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.98
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Work Schedule

Flexible
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits

Job Description

Compass Group, a global leader in the foodservice industry, operates various dining establishments including restaurants, catering services, and cafes that serve prestigious clients across multiple sectors. One of its notable brands, Restaurant Associates, is renowned for providing exceptional dining and event catering services to some of the nation's most esteemed museums, performing arts centers, and corporations. Voted as one of the best places to work by Glassdoor's Employee Choice Awards, the company fosters an inclusive and supportive working environment, putting great emphasis on employee satisfaction and growth.

The current opening is for a part-time Waiter/Waitress position at Shula's 347 Grille located at 2974 International Parkway in Lake Mary, Florida. This role is ideal for candidates with a passion for exceptional customer service and prior experience in the service industry, particularly those who thrive in a fast-paced dining environment. The position offers a competitive fixed pay rate of $10.98 per hour, with schedules that vary and require open availability to meet operational demands. The company accepts applications exclusively online and provides assistance through a conversational recruiting assistant to simplify the application process.

As a Waiter/Waitress at Shula's 347 Grille, you will be the face of the restaurant, responsible for delivering a warm and welcoming experience to all guests within the dining room. Your duties will include taking food and beverage orders efficiently and accurately, ensuring that all guests receive their meals promptly and according to quality standards. Maintaining safe food handling and sanitation practices is a critical aspect of the role, as is demonstrating comprehensive knowledge of menu items, ingredients, and accommodating special dietary requirements or preferences.

The position demands excellent communication skills to interact effectively with guests, kitchen, and back-of-house staff ensuring smooth service flow. You will be expected to handle transactions following proper cash-handling procedures while maintaining heightened sensitivity and confidentiality related to personal or medical guest information. This role includes setting up and maintaining a clean and safe dining environment, operating various restaurant equipment, and assisting during special events or functions alongside other departments.

Restaurant Associates values its employees and offers an attractive benefits package including a retirement plan, associate shopping program, health and wellness programs, and discount marketplaces. Part-time employees can access these benefits, while full-time staff receive additional perks such as medical, dental, vision coverage, life insurance, disability insurance, commuter benefits, and access to flexible spending accounts and employee assistance programs.

Overall, this opportunity is perfect for individuals seeking a role within a respected industry leader that promotes career growth and values employee well-being. If you possess prior service experience, a friendly demeanor, and the ability to thrive in a dynamic environment, then this part-time Waiter/Waitress position at Compass Group's Shula's 347 Grille is an excellent fit for you.

Job Requirements

  • Minimum of two years prior service industry experience preferred
  • Ability to provide excellent customer service
  • Must have reliable transportation to the Shula's 347 Grille location in Lake Mary, Florida
  • Must be able to stand for extended periods
  • Ability to work part-time with flexible schedule including varied days and hours
  • Open availability preferred
  • Ability to handle cash and follow cash-handling procedures
  • Compliance with company policies including food safety and sanitation
  • Willingness to adhere to safety protocols such as wearing gloves and slip-resistant shoes

Job Qualifications

  • High school diploma or equivalent preferred
  • Minimum of two years prior service industry experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and sanitation practices
  • Basic math skills for handling transactions
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Promptly and warmly greet guests in the dining room
  • Take food and beverage orders efficiently following established service steps
  • Deliver food promptly and professionally maintaining safety and sanitation standards
  • Assist guests with menu information including special diets and allergens
  • Communicate effectively with back-of-house staff to ensure order accuracy
  • Handle cash transactions and follow proper cash-handling procedures
  • Maintain a clean, safe, and neat dining environment
  • Address guest complaints promptly and relay relevant information to supervisors
  • Set up and clean dining room before and after service
  • Operate restaurant equipment such as tea machines and coffee machines
  • Collaborate with other departments during special events and functions
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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