Waiter/Waitress

Happy Lamb Hot Pot is a well-established international restaurant chain known for its authentic Inner Mongolian dining experience, featuring premium and tender lamb sourced globally along with its signature 6-hour collagen-rich broth. Founded on the principle of combining natural, nutritious, healthy, and delicious flavors, Happy Lamb has successfully expanded to over 100 outlets in more than 90 cities across 10 countries. This impressive growth highlights the brand's commitment to quality and customer satisfaction, attracting approximately 6 million guests annually from diverse nationalities, cultures, and beliefs. Happy Lamb Hot Pot is not only a place to savor unique hot pot dishes but also a vibrant communal setting where guests enjoy a memorable dining experience with family and friends. The brand's distinctive "o-dipping" method leverages a broth crafted with over 36 ingredients, delivering rich and intense flavors that set it apart in the competitive restaurant market.

We are currently seeking dedicated and enthusiastic waiters/waitresses who can uphold the stellar reputation of Happy Lamb Hot Pot by providing exceptional service. This role is essential in maintaining the smooth operation of our dining establishments and ensuring each guest's experience is pleasurable and memorable. As a waiter/waitress at Happy Lamb, you will be the face of the restaurant, warmly greeting guests, assisting them with menu recommendations, and ensuring their orders are accurately taken and promptly delivered. You will be responsible for seating guests, conveying their preferences and special requests to the kitchen staff, and efficiently handling cash and credit card transactions. Multitasking is crucial in this role as you will need to manage several tables, coordinate with team members, and handle guest inquiries simultaneously.

Beyond basic service duties, the ideal candidate will demonstrate a positive attitude, attentiveness, and patience in all interactions. We value team players who are reliable and capable of problem-solving on the spot to enhance guest satisfaction. Upselling additional products when appropriate and verifying guest identification for alcoholic beverage orders are also part of the role's responsibilities. Working at Happy Lamb Hot Pot offers a vibrant and supportive environment where employees are encouraged to grow their skills and develop professionally. As part of our staff, you will enjoy a flexible schedule with shifts covering weekdays, weekends, holidays, daytime, nighttime, and overtime opportunities.

This position is available for both full-time and part-time employment, and compensation ranges from $30.00 to $45.00 per hour, inclusive of tips and other pay components. In addition, we pride ourselves on providing comprehensive benefits such as paid time off, health insurance, a 401(k) plan, employee discounts, and paid training. If you hold at least a high school diploma and possess prior experience as a waiter or waitress, along with excellent teamwork and communication skills, you are encouraged to apply and join the Happy Lamb Hot Pot family. Be part of our mission to let the world fall in love with hot pot.