Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $25.00
Benefits
Paid Time Off
401(k)
employee discount
Paid training
Tips
Job Description
Gotan is a vibrant and passionate coffee-focused restaurant that pays tribute to an evolving coffee culture. Since its inception, Gotan has partnered with Counter Culture, a renowned coffee roaster, proudly serving their coffee for over 8 years. The establishment is dedicated to delivering exceptional hospitality experiences in a dramatic yet comfortable and intimate space, featuring communal tables where guests can enjoy the unique ambiance. Gotan's kitchen is known for its light and seasonal dishes, emphasizing fresh vegetables and quality ingredients, all crafted to complement their distinguished coffee offerings.Show More
Operating as a full-service restaurant and coffeehouse, Gotan prides itself on a staff of well-trained baristas and servers who are passionate about the art of coffee and guest satisfaction. The team is diverse, consisting of individuals who bring their unique personalities and enthusiasm, pushing the envelope of coffee craft and hospitality. The restaurant maintains a high standard for service, ambiance, and product, striving each day to provide guests with memorable and pleasurable dining experiences.
The Server position at Gotan is a key role that blends hard skills with strong interpersonal abilities. As a server, the individual will act as the frontline ambassador, greeting customers warmly and guiding them through the menu and daily specials, often making personalized recommendations. This role requires a multitasker capable of handling food and beverage orders simultaneously, operating the POS system efficiently, and managing cash and credit card transactions responsibly.
Gotan emphasizes teamwork, reliability, and positivity in its servers, expecting them to embody attentiveness, patience, and a solution-oriented mindset to ensure guest satisfaction. Servers are also responsible for maintaining the cleanliness and organization of the restaurant, including the pastry case and tableware, as well as wearing a neat, professional uniform at all times. The position offers both full-time and part-time opportunities, accommodating flexible schedules that include weekdays and weekends, with day shifts.
Compensation for the Server role ranges from $12 to $25 per hour, supplemented by tips, and accompanied by a competitive benefits package. These benefits include paid time off, 401(k) plans, employee discounts, and paid training, reflecting Gotan’s commitment to employee growth and well-being. The role is an excellent opportunity for individuals eager to develop their hospitality careers in a dynamic and inspired environment where passion for quality coffee and excellent service is paramount.Show Less
The Server position at Gotan is a key role that blends hard skills with strong interpersonal abilities. As a server, the individual will act as the frontline ambassador, greeting customers warmly and guiding them through the menu and daily specials, often making personalized recommendations. This role requires a multitasker capable of handling food and beverage orders simultaneously, operating the POS system efficiently, and managing cash and credit card transactions responsibly.
Gotan emphasizes teamwork, reliability, and positivity in its servers, expecting them to embody attentiveness, patience, and a solution-oriented mindset to ensure guest satisfaction. Servers are also responsible for maintaining the cleanliness and organization of the restaurant, including the pastry case and tableware, as well as wearing a neat, professional uniform at all times. The position offers both full-time and part-time opportunities, accommodating flexible schedules that include weekdays and weekends, with day shifts.
Compensation for the Server role ranges from $12 to $25 per hour, supplemented by tips, and accompanied by a competitive benefits package. These benefits include paid time off, 401(k) plans, employee discounts, and paid training, reflecting Gotan’s commitment to employee growth and well-being. The role is an excellent opportunity for individuals eager to develop their hospitality careers in a dynamic and inspired environment where passion for quality coffee and excellent service is paramount.Show Less
Job Requirements
- Must have prior experience as a waiter, waitress, food runner, or busser
- Must showcase teamwork and communication skills
- Must be able to handle money transactions responsibly
- Must be able to multitask and act quickly
- Must be flexible and punctual for shift work
- Must carry at least a high school diploma
- Availability for weekend and weekday day shifts
- Ability to maintain personal hygiene and professional appearance
Job Qualifications
- High school diploma or equivalent
- Prior experience as a waiter, waitress, food runner, or busser
- Strong teamwork and communication skills
- Ability to multitask and work quickly
- Demonstrated responsibility handling money transactions
- Positive attitude and problem-solving skills
- Friendly and courteous demeanor
Job Duties
- Greet customers in a courteous and professional manner
- Operate POS system and receive payments from customers
- Update special menus daily
- Organize pastry case
- Know the menu, ingredients, and substitute options available
- Polish and organize all dishes
- Request supervisor intervention for any credit or refund needs
- Inform supervisor of any issues
- Maintain a neat, clean personal appearance
- Ensure uniform is in good condition at all times
- Maintain a clean store at all times
- Perform other related duties as assigned by management
- Greet and direct guests warmly
- Provide menu recommendations and additional information
- Upsell additional products when appropriate
- Take orders using Square POS
- Ensure order details reach kitchen staff
- Deliver food and beverages timely
- Clean and maintain tables and tableware
Job Location
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