Waiter/Waitress

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.00 - $25.00
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Benefits

Paid Time Off
401(k)
employee discount
Paid training
Tips

Job Description

Gotan is a vibrant and passionate coffee-focused restaurant that pays tribute to an evolving coffee culture. Since its inception, Gotan has partnered with Counter Culture, a renowned coffee roaster, proudly serving their coffee for over 8 years. The establishment is dedicated to delivering exceptional hospitality experiences in a dramatic yet comfortable and intimate space, featuring communal tables where guests can enjoy the unique ambiance. Gotan's kitchen is known for its light and seasonal dishes, emphasizing fresh vegetables and quality ingredients, all crafted to complement their distinguished coffee offerings.

Operating as a full-service restaurant and coffeehouse, Gotan prides itse... Show More

Job Requirements

  • Must have prior experience as a waiter, waitress, food runner, or busser
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and punctual for shift work
  • Must carry at least a high school diploma
  • Availability for weekend and weekday day shifts
  • Ability to maintain personal hygiene and professional appearance

Job Qualifications

  • High school diploma or equivalent
  • Prior experience as a waiter, waitress, food runner, or busser
  • Strong teamwork and communication skills
  • Ability to multitask and work quickly
  • Demonstrated responsibility handling money transactions
  • Positive attitude and problem-solving skills
  • Friendly and courteous demeanor

Job Duties

  • Greet customers in a courteous and professional manner
  • Operate POS system and receive payments from customers
  • Update special menus daily
  • Organize pastry case
  • Know the menu, ingredients, and substitute options available
  • Polish and organize all dishes
  • Request supervisor intervention for any credit or refund needs
  • Inform supervisor of any issues
  • Maintain a neat, clean personal appearance
  • Ensure uniform is in good condition at all times
  • Maintain a clean store at all times
  • Perform other related duties as assigned by management
  • Greet and direct guests warmly
  • Provide menu recommendations and additional information
  • Upsell additional products when appropriate
  • Take orders using Square POS
  • Ensure order details reach kitchen staff
  • Deliver food and beverages timely
  • Clean and maintain tables and tableware

Job Location

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