Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
travel benefits
Job Description
The hiring establishment for this position is the Pride of America, a premier cruise ship operated by NCL America that offers unique and luxurious travel experiences to its guests. As a distinguished element of the hospitality and tourism industry, this cruise ship company sets high standards for excellence in service, guest satisfaction, and employee professionalism. The Pride of America provides an environment where employees work onboard, delivering exemplary food and beverage services to a diverse, international clientele aboard a moving vessel. This opportunity is not just a job but a lifestyle, demanding commitment for extended periods while sailing between some... Show More
Job Requirements
- High school diploma, secondary education or equivalent
- Minimum of two years of experience as a front waiter with fine dining and banquet service
- Minimum of two years experience selling and serving wine and beverage products
- Intermediate to advanced English communication skills
- Ability to work in a multi-cultural environment
- Passionate about hospitality and customer service
- Ability to work 7 days a week
- Physical ability to meet U.S. Coast Guard merchant mariner credential standards
- Professional appearance and good hygiene
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 star to 4 star land-based hotels/resorts, free-standing restaurants with at least 180 seats, or previous shipboard experience
- Minimum of two years experience selling and serving wine and other beverage products
- Intermediate to advanced level English verbal and writing skills, including the proper use of English grammar
- High school diploma, secondary education degree or equivalent
- Courses and/or training in safety, environmental, public health and sanitation regulations and procedures
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Performs other related duties as assigned or as directed
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position
- Ensures that assigned station is properly setup with the required amounts of china, glassware, silverware and mis-en-place prior to the start of service
- Complies with sequence of service for food and beverage, and follows the lead/instructions of the Waiters to ensure timeliness of service to guests
Job Location
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