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Waiter - ONBOARD Pride of America

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

employee discount
Health Insurance

Job Description

Norwegian Cruise Line is a leading global cruise company renowned for delivering extraordinary vacation experiences on the sea. As an esteemed player in the entertainment and hospitality industry, Norwegian Cruise Line offers world-class amenities, diverse itineraries, and unique destinations to millions of travelers each year. The company is particularly well-known for its commitment to excellent guest services, innovative ship design, and sustainable travel practices. Cruising with Norwegian Cruise Line provides passengers with a blend of relaxation, entertainment, exploration, and fine dining, making every journey unforgettable.

We are currently seeking dedicated and professional Waiters to join our prestigious restaurant tea... Show More

Job Requirements

  • Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
  • minimum of one year experience selling and serving wine and other beverage products
  • passionate about hospitality and customer service driven
  • professional appearance and good hygiene
  • respect for all co-workers and guests
  • pride in work by creating positive energy, excitement and fun
  • able to work 7 days a week

Job Qualifications

  • Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
  • minimum of one year experience selling and serving wine and other beverage products
  • passionate about hospitality and customer service driven
  • professional appearance and good hygiene
  • respect for all co-workers and guests
  • pride in work by creating positive energy, excitement and fun
  • able to work 7 days a week

Job Duties

  • Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
  • perform other related duties as assigned
  • be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out appropriate policies and procedures
  • ensure assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
  • comply with sequence of service for food and beverage and direct and instruct Assistant Waiters to ensure timeliness of service to guests
  • resolve any service and/or product deficiencies that may occur to ensure satisfaction of service with guests in assigned station
  • perform other jobs as assigned including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with room service deliveries, assisting with private parties and functions, assisting with conducting service training with Assistant Waiters and Restaurant Stewards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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